Client Director, Web Services

2 months ago

San Francisco, United States EOS IT Solutions Full time

Who We Are:

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to industry leaders worldwide. Our commitment to customer satisfaction, service quality, and investment in our partners and employees sets us apart. As a true international IT provider, we prioritize global simplicity and transparency in all our services.

Role Overview:

As Client Director, Web Services, you will play a pivotal role in identifying and facilitating the best outcomes for both EOS and our valued customers. Your responsibilities will include understanding customer needs, requirements, and budget constraints, making you the primary point of contact for all aspects of the customer's account. Your mission is to ensure the best possible customer experience, both during and after the sale.

Responsibilities:

  • Manage and expand revenue within existing client accounts such as Amazon, Meta, and Google while actively pursuing new business opportunities with multinational corporations (MNCs).
  • Develop and nurture enduring client relationships as the primary point of contact for account management.
  • Collaborate closely with the broader sales team to identify and capitalize on growth opportunities within your assigned territory.
  • Skillfully negotiate contracts and secure agreements to optimize profitability.
  • Cultivate trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors by understanding their unique challenges and providing tailored solutions.
  • Ensure the timely and successful delivery of solutions that align with customer needs and objectives.
  • Travel internationally to address client needs, achieve sales targets, report on activities, and monitor key account metrics while forecasting the sales pipeline.
  • Develop and execute comprehensive opportunity and account plans to maximize customer engagement and drive business growth.
  • Gain international business exposure by establishing and nurturing relationships with some of the world's largest companies.

Qualifications:

  • Strong understanding of IT managed services, VAR, OEM, Networking, and AV Industry required
  • 8+ years of proven success working within the Managed Services industry with a focus on Web Services
  • 3-5+ years of experience selling to Web Services companies
  • Strong knowledge of Amazon, Meta, Google, and other major web companies including business models, products, and services.
  • A track record of success as a Client Director, with demonstrated proficiency in client relationship management and achieving sales objectives.
  • A minimum of 10 years of sales experience, specifically in roles related to integrating solutions, with a demonstrated ability to generate sales revenues ranging from $20M to $50M.
  • Strong ability to effectively communicate, present, and influence stakeholders at all levels, including executives and C-level personnel.
  • Proven experience in positioning and negotiating proposals within business IT and Procurement groups, with a knack for aligning customer needs with the organization's offerings.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor.

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