Cohere Beauty | Customer Success Manager | phoenix, az

7 days ago

phoenix, United States Cohere Beauty Full time

Position Overview:


The Cohere Beauty Customer Success Manager plays a pivotal role in managing and expanding our customer base while ensuring the satisfaction of existing customers. This position serves as the primary advocate for our customers, building and maintaining strong relationships while ensuring their needs are met. To satisfy this role's requirements, a strategic thinker with strong business acumen, exceptional communication skills, and a passion for delivering exceptional customer experiences is key.


Responsibilities

·       Identify and pursue business opportunities to grow our existing customer base.

·       Lead and manage the internal account management process, providing direction and support.

·       Serve as the primary point of contact for cross-functional team leads, fostering effective communication and collaboration in support of our customers.

·       Maintain relationships with customers by providing support, information, and guidance, while researching and recommending new opportunities.

·       Understand customers’ goals, challenges, and needs, and proactively identify opportunities to enhance their experience and drive success.

·       Collaborate with cross-functional teams to address customer needs and deliver solutions that align with their objectives.

·       Onboard new customers, providing guidance and support through the implementation process.

·       Lead discussions with customers in relation to their forecast, changes, and newness, and update our internal files.

·       Monitor customer satisfaction levels and proactively address any issues to maintain high levels of retention and loyalty.

·       Analyze customer usage data and metrics to identify trends and opportunities for optimization.

·       Prepare reports and presentations on customer success metrics, trends, and insights.

·       Stay updated on industry trends, best practices, and competitive landscape to better understand customers' needs.

·       Perform other duties as assigned.


Minimum Education & Experience

·       Bachelor’s degree or comparable experience.


Knowledge, Skills & Abilities

  • Proven track record of acquiring new customers and expanding product footprint in existing customer base.
  • Strong interpersonal skills and ability to build rapport and trust with customers.
  • Excellent communication skills, both verbal and written.
  • Demonstrated ability to collaborate effectively with cross-functional teams.
  • Empathetic and customer-centric mindset,
  • Strong problem-solving skills and the ability to think critically and strategically.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Ability to multitask, prioritize, and manage time effectively.
  • High level of adaptability and resilience
  • Ability to maintain regular and predictable attendance.


Travel & Working Conditions

  • Primarily Office environment – climate controlled.
  • Hybrid work arrangements may be considered.
  • Travel requirements up to 20 %.

  • Customer Success Manager

    7 days ago

    Phoenix, United States Cohere Beauty Full time

    Position Overview:The Cohere Beauty Customer Success Manager plays a pivotal role in managing and expanding our customer base while ensuring the satisfaction of existing customers. This position serves as the primary advocate for our customers, building and maintaining strong relationships while ensuring their needs are met. To satisfy this role's...

  • Gecko Hospitality

    7 days ago

    phoenix, United States Gecko Hospitality - Phoenix Full time

    Executive ChefIconic Country ClubPhoenix, AZ$135,000Embark on a rewarding and enriching career path at one of the most distinguished golf clubs in Phoenix, Arizona. The place where culinary delicacies meet the sophisticated game of golf, where flavors mingle with the sound of the perfect swing. Each day presents an exciting opportunity to be part of a...

  • Cardiology Opportunity: Phoenix, AZ

    6 months ago

    Phoenix, United States Archway Physician Recruitment Full time

    **Cardiology Opening in Phoenix, AZ**-Full Time & Permanent Position.-Non-Invasive.**Highlights:**-Full-time, employed opportunity-90% Outpatient and 10% Inpatient -Shared weekend and evening call schedule (rotating schedule distributed throughout group)-Daily patient census: 22-26 patients per clinic day **Candidate Requirements:**-MD or DO degree...

  • Veterinarian - Phoenix, AZ

    3 months ago

    Phoenix, United States Phoenix DogCatBird Hospital Full time

    Who we are:Join Our Award-Winning Team at Phoenix Dog Cat Bird Hospital! Awarded Highest Rated Veterinary Hospital in Phoenix, Arizona with over 400 (plus) 5-star reviews! Are you a dedicated veterinarian with a passion for making a positive impact on the lives of animals? Phoenix Dog Cat Bird Hospital invites you to join our well-rounded team of veterinary...

  • Veterinarian - Phoenix, AZ

    1 week ago

    Phoenix, United States Phoenix DogCatBird Hospital Full time

    Who we are:Join Our Award-Winning Team at Phoenix Dog Cat Bird Hospital! Awarded Highest Rated Veterinary Hospital in Phoenix, Arizona with over 400 (plus) 5-star reviews! Are you a dedicated veterinarian with a passion for making a positive impact on the lives of animals? Phoenix Dog Cat Bird Hospital invites you to join our well-rounded team of veterinary...

  • Client Success Manager, Government

    3 months ago

    Phoenix, United States GetWellNetwork Full time

    Title: Client Success Manager, Government – Phoenix, AZ Reporting to: Senior Client Success Manager Location & Travel: This position will be based onsite at the Phoenix, AZ VA hospital location..   Opportunity: If outcomes improvement and patient-centered care are your passion, then we want to speak with you! We’re looking for a talented,...

  • Radiology Technologist Opportunity in Phoenix, AZ

    6 days ago

    Phoenix, Arizona, United States Tenet-AZ Region Full time

    About Abrazo Health NetworkWelcome to Abrazo Health Network, where we prioritize making a meaningful impact in people's lives. Our commitment extends beyond medical treatments, embracing genuine relationships and heartfelt compassion that sets us apart.We're seeking an exceptional Radiology Technologist to join our team, contributing to the delivery of...

  • Dental Anesthesia Specialist

    1 week ago

    Phoenix, Arizona, United States NIC Phoenix PLLC Full time

    OverviewNuvia Dental Implant Center in Phoenix, AZ is a thriving dental implant and fixed-prosthesis center seeking an experienced CRNA to join our team.

  • Greater Phoenix Chamber | College and Career Coach | phoenix, az

    6 days ago

    phoenix, United States Greater Phoenix Chamber Full time

    Greater Phoenix Chamber FoundationThe Greater Phoenix Chamber Foundation (the Foundation) convenes and catalyzes business, education, and community to enhance college and career readiness, develop a stronger workforce, and build healthier communities throughout Arizona. The Foundation, a 501c3 nonprofit organization, leads the charitable and education...

  • Opportunity for a Dedicated Optometrist in Phoenix, AZ

    1 week ago

    Phoenix, Arizona, United States VSP Global Full time

    Embark on a fulfilling career as an Optometrist at Arizona Family Vision Center, P.C., where you'll have the chance to thrive in a supportive team environment. Located in Maricopa County, this role offers a unique blend of professional growth and opportunities to make a positive impact in the community.About the Role:This is a full-time position that...

  • Specialty Formulations

    3 days ago

    phoenix, United States Specialty Formulations & Manufacturing LLC Full time

    Company DescriptionSpecialty Formulations & Manufacturing LLC (SFM) is a product research, development, and manufacturing company specialized in health care and beauty products based in Phoenix, AZ. With over 30 years of combined experience, SFM provides highly advanced formulations using natural ingredients for skin and personal care products, over the...

  • Respiratory Therapist Opportunity in Phoenix

    1 week ago

    Phoenix, Arizona, United States Tenet-AZ Region Full time

    Tenet-AZ Region is seeking a Registered Respiratory Therapist for a job in Phoenix, Arizona.Job SummaryWe are looking for a skilled Respiratory Therapist to provide respiratory therapy to patients as ordered by physicians. This role will involve working on complex cases and training/mentoring staff members.The ideal candidate will have experience in acute...

  • Part-Time Physical Therapist Opportunities in Phoenix, AZ

    5 days ago

    Phoenix, Arizona, United States Tenet-AZ Region Full time

    Job OverviewTenet-AZ Region is a leading healthcare provider seeking a skilled Physical Therapist for part-time opportunities in Phoenix, Arizona.About the JobThis per diem / prn position offers flexible scheduling with up to 40 hours of work per week. The ideal candidate will have strong interpersonal skills and excellent customer service abilities to...

  • Medical Support Assistant

    1 week ago

    Phoenix, Arizona, United States Tenet-AZ Region Full time

    Tenet-AZ Region is a leading healthcare provider in the United States.Job OverviewWe are seeking a skilled Medical Support Assistant to join our team in Phoenix, Arizona.Estimated Salary: $40,000 - $60,000 per yearJob Description & RequirementsSpecialty: Patient Care TechDiscipline: Allied Health ProfessionalDuration: Ongoing36 hours per weekShift: 12 hours,...

  • Respiratory Therapist Opportunity in Phoenix, AZ

    7 days ago

    Phoenix, Arizona, United States Tenet-AZ Region Full time

    We are seeking a skilled Registered Respiratory Therapist to join our team at Tenet-AZ Region in Phoenix, Arizona.Job SummaryJob Type: Full-timeShift: 12 hours, nightsHours per week: 36 hoursAbout the RoleThis position is responsible for providing respiratory therapy to patients as ordered by physicians, working on complex cases, training and mentoring...

  • Cardiology Nurse Manager Phoenix

    5 days ago

    Phoenix, Arizona, United States Tenet-AZ Region Full time

    Tenet-AZ Region is hiring a Cardiology Nurse Manager for a challenging nursing role in Phoenix, Arizona. This position offers an attractive salary of $95,000 to $105,000 per year.Job OverviewThe Cardiology Nurse Manager will be responsible for coordinating departmental functions and activities related to a single clinical unit. The successful candidate will...

  • Vascular Surgery Opportunity: Phoenix, AZ

    6 months ago

    Phoenix, United States Archway Physician Recruitment Full time

    Vascular Surgery Opening in Phoenix, AZHighlights:- Full-time/permanent opportunity- Faculty position to support academic GME program- Partnership track available- 30% Inpatient and 70% Outpatient - hours vary based on patient/surgical need- Call will be incorporated into the physician schedule- Patient Census: 25 patients per clinic day and 45 surgeries per...

  • Cardiac Imaging Specialist

    1 week ago

    Phoenix, Arizona, United States Tenet-AZ Region Full time

    Job DescriptionWe are seeking a skilled Cardiac Imaging Specialist to join our team at Tenet-AZ Region in Phoenix, Arizona.About the RoleThis is an ongoing full-time position, requiring 36 hours of work per week, with a shift schedule of 12 hours, days. The successful candidate will be employed as a Staff member and will work in an outpatient setting.Key...

  • Insight Global | Formulation Chemist | phoenix, az

    3 weeks ago

    phoenix, United States Insight Global Full time

    Flexible Onsite Schedule: Starting between 7:00am-8:30am Monday-FridayFlexible Starting Salary: $60k -130k+Available to start ASAPMust sit onsite in Phoenix, AZThe Research and Development (R&D) Chemist is responsible for developing new and innovative formulations of liquid, powder, or solid beauty products that meet or exceed customer or company...

  • Insight Global | Formulation Chemist | phoenix, az

    2 weeks ago

    phoenix, United States Insight Global Full time

    Flexible Onsite Schedule: Starting between 7:00am-8:30am Monday-FridayFlexible Starting Salary: $60k -130k+Available to start ASAPMust sit onsite in Phoenix, AZThe Research and Development (R&D) Chemist is responsible for developing new and innovative formulations of liquid, powder, or solid beauty products that meet or exceed customer or company...