Managing Director, Management Consulting

1 week ago

Denver, United States BDO USA, LLP Full time

Job Summary: The Management Consulting (MC) Managing Director is responsible for planning, managing, executing, and leading our go-to-market strategy related to all MC services lines including business transformation, finance performance improvement, business process optimization, and other operational areas. In this role, the MC Managing Director coordinates all sales, delivery, and hiring activities in the marketplace through the respective service line leads. In this role, the MC Managing Director is charged with managing our pursuit, close, and service delivery activities, including managing teams of professionals through all potential project stages of diagnostic, planning, solution design, and solution delivery. This includes managing engagement economics, accurate status reporting, quality control, and legal risks to the Firm. The MC Managing Director is responsible for ensuring exceptional client service and high-quality engagement deliverables. The MC Managing Director is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies. The MC Managing Director manages all aspects of client pursuits and advises practice leadership, professional development, thought leadership, and business development, including all phases of the client proposal process. The MC Managing Director is responsible for all aspects of practice administration, including time entry, client contract administration, billings, collections, and adjustments to engagement realization when needed. The MC Managing Director also spends a significant amount of time marketing and networking for new business, including identifying, pursuing, and leading new business proposals. In addition, the MC Managing Director works with Practice Leaders to build and expand services related to core market offerings of the practice. This position will have a sporadic and fluctuating schedule based on client needs.

Job Duties:
  1. Business Development:
    1. Collaborates with Principals and Managing Directors in identifying, pursuing, and winning new business opportunities.
    2. Leads BDO pitch team for middle market and selective large and global company opportunities.
    3. Collaborates with pitch team in responding to new business inquiries.
    4. Cross-sells other BDO services (forensics, corporate finance, valuation, tax, due diligence, litigation, assurance, etc.).
    5. Assists with the expansion of Management Consulting service offerings.
    6. Identifies new business opportunities to expand MC practice and communicates such opportunities to peers and practice leadership.
    7. Works closely with practice leadership to manage marketing and business development activities within practice.
    8. Oversees development of draft proposals and reports, and completes research when needed.
    9. Develops thought leadership for MC practice by developing whitepapers and presentations on topics relevant to clients and the profession.
    10. Works closely with MC leadership to refresh marketing materials and website content when needed.
    11. Collaborates with MC leaders as well as other practice leaders to service clients and expand BDO's presence in the marketplace to bring the best solutions to our clients and prospects.
  2. Engagement Project Leadership:
    1. Drives professional, exceptional, high-quality client service.
    2. Oversees, guides, and mentors managers and staff on professional client service delivery excellence.
    3. Takes lead role in preparing and executing BDO engagement strategy as project leader in consultation with engagement partner/managing director.
    4. Serves as a high-level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified.
    5. Ensures the development of efficient and effective project plans and project controls.
    6. Evaluates and recommends alternative courses of action and potential solutions to achieve the best result for clients.
    7. Ensures client service team appropriately analyzes client's performance through financial results, KPIs, and market growth.
    8. Ensures the client service team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunities.
    9. Oversees and drives value-based diagnostic and analysis of performance improvement opportunities.
    10. Reviews and approves engagement budgets, and identifies opportunities to improve engagement efficiencies where possible.
    11. Ensures the preparation of periodic and timely billings and timely adjustments to engagement realization as needed.
    12. Directs multiple client engagements and underlying economics to ensure engagement metrics are achieved.
    13. Identifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client's industry.
    14. Identifies, grows, and maintains strategic relationships with client personnel, including members of client management.
    15. Prepares formal and informal presentations for client meetings for status and reporting purposes.
    16. Fosters a positive demeanor, learning attitude, and client service mentality with managers, seniors, and staff.
  3. Client Management:

    Acts as a high-level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified.

  4. Practice Development:
    1. Develops practical solutions and methodologies for engagements.
    2. Develops "thought leadership" and "white paper" documents.
    3. Participates in public speaking events.
    4. Publishes documents in industry periodicals.
  5. People Development:
    1. Leads staff recruitment and retention activities.
    2. Leads the sourcing of independent contractors and alliance partners to supplement and support the BDO team capabilities.
    3. Mentors staff and contractors.
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