Senior Legal Counsel

6 days ago

Santa Clara, United States Citrix Systems Full time

Senior Privacy & Data Protection Counsel (United States)

This opening can be a remote position or an onsite position at one of our US offices.

About Cloud Software Group

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work.

About Our Privacy & Data Protection Team

The Cloud Software Group privacy & data protection team is building a risk-minimizing, sales-enabling, profit-supporting, and value-creating privacy & data protection program. We take a risk-based and data-driven approach to prioritizing our program initiatives and projects. Our team covers:

  • Global privacy & data protection compliance

  • Privacy & data protection contracts (DPAs, SCCs, DTAs, etc.)

  • Security incident & data breach response

  • Product privacy by design

  • Privacy reviews (PIAs/DPIAs, TIAs, LIAs, etc.) for products, vendors, and internal business operations programs

  • Internal investigations

  • Customer- and public-facing privacy & data protection resources (e.g., Trust Center documentation)

Job Description

This position provides specialist expert advice and program operations support on all aspects of privacy & data protection to the Chief Privacy Officer (CPO) for Cloud Software Group. The role will help handle privacy reviews, DSR rights requests, privacy-related inquiries, and, in partnership with the CPO, help execute privacy program priorities.

The Senior Privacy & Data Protection Counsel is a key subject matter expert on US, EU, and global privacy and data protection rules. They will work closely with key stakeholders across the Legal Commercial, Compliance, Procurement, Security, Engineering, Product, IT, HR, Sales, and Marketing.

This position will help ensure that we minimize company privacy & data protection risks by increasing compliance with privacy and data protection rules.

The position will also help demonstrate to customers, regulators, and the public that Cloud Software Group has its privacy & data protection house in order and can be trusted as a cloud service provider.

The successful candidate is comfortable balancing compliance and risk-minimization with value-creation goals in their day-to-day work; passionate about privacy & data protection work; and a pragmatic, tech-savvy, and a solutions-oriented professional.

Duties and Responsibilities

This position's key duties and responsibilities include:

  • Conducting privacy reviews and, where required, data protection impact assessments (DPIAs) of vendors, products, and internal programs involving the processing of personal data

  • Handling and responding to data subject rights (DSR) requests and other privacy inquiries

  • Maintaining and updating internal and external privacy and data protection policies, standards, guidance, and other documentation

  • Creating customer-facing FAQs, data sheets, and other documentation related to Cloud Software Group's products and services' personal data processing, to help customers conduct their own privacy review of our products and services

  • Supporting audits, assessments, and certifications, including responding to customer privacy and security questionnaires and addressing common privacy-related questions

  • Facilitating due diligence and transitions in mergers, acquisitions, and divestitures, as needed

  • Advising Sales & Marketing teams on privacy & data protection requirements relevant to sales and marketing activities, covering email marketing, telephone marketing, events marketing, online marketing, etc.

  • Collaborating with other members of the Legal, Security, Engineering, Product, Marketing, HR, Sales, and other cross-functional teams

  • Providing expert support in internal investigation, security incidents, and data breaches

  • Monitoring privacy & data protection laws and regulatory trends, developments, and industry best practices

  • Driving awareness and education of Cloud Software Group business and legal operations on global privacy law implications and obligations

  • Identifying awareness and training needs, providing expert input on global training program, and delivering privacy training, as needed

  • Supporting the CPO in privacy program management and operations

Required Qualifications

Qualified applicants must have:

  • 3+ years of full-time experience on privacy and data protection program operations

  • 2+ years of experience in the tech industry, with at least 1+ year in the B2B tech industry

  • 1+ year conducting privacy reviews and, where needed, DPIAs, including recommending appropriate privacy controls

  • Qualified US attorney, with ability to practice in California or Florida

Nice-to-Haves

We like to see the following in our qualified applicants:

  • Experience in the enterprise cloud software tech industry

  • First-principles, risk-based, and data-driven approach to prioritizing and general decision-making

  • Highly developed people skills (e.g., collaboration, communication, compassion)

  • Experience using privacy program management tools

Education

  • An advanced (master's or doctorate) law degree

  • Completion of privacy & data protection-related courses and/or certifications

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