Level 2 Field Service Technician IL

2 months ago


chicago, United States eXcell Full time

Find out why

CompucomStaffing is the employer of choice for contractors Join our team and enjoy our generous employee benefits
We are currently seeking a qualified Level 2 Field Service Technician for an onsite position in Chicago, IL. This Technician will be responsible for managing a designated territory, focusing on troubleshooting, installing, and replacing hardware and network devices. This role involves managing an incident queue, directly interacting with customers, ensuring service level agreements (SLAs) are met, and maintaining proper inventory levels by replenishing stock as necessary.
Skills and Qualifications:

  • Minimum 2 to 3+ years of experience in break-fix operations, ideally within the banking or finance industry

  • CompTIA A+ certification required

  • Associate's (or equivalent) degree in Computer Science or Information Technology from a technical school or equivalent work experience

  • Experienced with MS Office

  • Able to communicate effectively both written and verbally, with customers, peers, Team Lead, and / or Service Delivery Manager

  • Working knowledge of Windows operating systems, networks, and tools is required

  • Working knowledge of typical banking equipment

  • Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail, quality, and SLA

  • Demonstrated capability to achieve results in a fast-paced, client-driven environment

  • Sound understanding of customer support, operations, and processes

  • Min 1 OEM Desk / Notebook knowledge

  • Dell Enterprise knowledge

  • Client Printer Basics + Printers knowledge

  • Lexmark Printer Basics + Printers knowledge

 
 
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

CompucomStaffing™ Supports Equal Employment Opportunity** CompucomStaffing™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.



  • chicago, United States eXcell Full time

    Find out why CompucomStaffing is the employer of choice for contractors! Join our team and enjoy our generous employee benefits!We are currently seeking a qualified Level 2 Field Service Technician for an onsite position in Chicago, IL. This Technician will be responsible for managing a designated territory, focusing on troubleshooting, installing, and...


  • Chicago, United States Johnson Controls Full time

    Johnson Controls - 850 W Jackson Blvd #410 [Installation Technician] As a Field Services Technician at Johnson Controls, you'll: Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites; Keep track of service calls via computer; Maintain an accurate parts inventory at levels that insure a first-time...

  • Field Engineer 2

    4 weeks ago


    Chicago, United States ThreePDS Inc. Full time

    FIELD TECHNICIANS WANTED - CHICAGO, ILJob DetailsJob Class: Field Engineer 2 Work Location: Chicago, IL 60607 Driving/Non-Driving: Non-Driving Duration: Temp to Perm for right candidate Minimum Experience: 2 years and must be reflected on resume Break fix repair of Industry standard enterprise level servers Deskside Support Desktop/Laptop Repair Job...


  • Chicago, United States HNM Systems Full time

    FIELD TECHNICIAN Identified as one of the top 100 fastest growing private businesses in San Diego by San Diego Business Journal, and one of Inc. 5000’s fastest growing privately held companies in the United States, HNM Systems is a people-driven Communication and Information Technology staffing and consulting firm headquartered in San Diego, CA. We are...


  • Chicago, United States HNM Systems Full time

    FIELD TECHNICIAN Identified as one of the top 100 fastest growing private businesses in San Diego by San Diego Business Journal, and one of Inc. 5000’s fastest growing privately held companies in the United States, HNM Systems is a people-driven Communication and Information Technology staffing and consulting firm headquartered in San Diego, CA. We are...


  • Chicago, United States HNM Systems Full time

    FIELD TECHNICIAN Identified as one of the top 100 fastest growing private businesses in San Diego by San Diego Business Journal, and one of Inc. 5000’s fastest growing privately held companies in the United States, HNM Systems is a people-driven Communication and Information Technology staffing and consulting firm headquartered in San Diego, CA. We are...


  • Chicago, United States Thorndale Partners Full time

    DETAILS: Field Service TechnicianCOMPENSATION: $DOE competitive, plus Bonus, plus overtime pay, plus Benefits on day 1LOCATION: Chicago, IL (Up to 100% Travel) (Provided laptop, tools, rental car, credit card for expenses, meals, etc...)OVERVIEW: Field Service TechnicianWe are looking for a Field Service Technician to join an industry-leading organization....


  • Chicago, United States Thorndale Partners Full time

    DETAILS: Field Service TechnicianCOMPENSATION: $DOE competitive, plus Bonus, plus overtime pay, plus Benefits on day 1LOCATION: Chicago, IL (Up to 100% Travel) (Provided laptop, tools, rental car, credit card for expenses, meals, etc...)OVERVIEW: Field Service TechnicianWe are looking for a Field Service Technician to join an industry-leading organization....


  • Chicago, United States Pro-Tech Beverage Service Full time

    Job DescriptionJob DescriptionA Field Service Technician that provides installation and maintenance of beverage dispensing equipment in the field. Their duties include installation, troubleshooting and repairs.Field Service Technician duties and responsibilities:A successful Field Service Technician candidate can adapt to a variety of work environments and...


  • Chicago, Illinois, United States HNM Systems Full time

    Job Overview:HNM Systems is a people-driven Communication and Information Technology staffing and consulting firm headquartered in San Diego, CA.We are currently hiring for both entry-level and experienced Field Technicians in the Chicago, IL area.This field-based position involves meter upgrades and installs with our customer that focuses on making...


  • Chicago, United States MedService Repair, LLC Full time

    Job DescriptionJob DescriptionJob Description: MedService Repair – Field Service TechnicianMedService Repair (www.MedServiceRepair.com) is a growing company looking to hire multiple Field Service Technicians in various locations across the United States. We have doubled the size of our Service Team over the past year and are actively looking for more...


  • Chicago, Illinois, United States Pro-Tech Beverage Service Full time

    We are a service company that handles installs, service, and removals of all beverage dispensing equipment. We currently dispatch from our warehouses in Indianapolis and Louisville, with service techs that go out in the field providing services needed to commercial sites. Our goal is to provide top-notch service and ensure customer satisfaction.BenefitsWhat...


  • Chicago, United States Korn Ferry Full time

    Korn Ferry Military has partnered with our client on their search for a Field Service Specialist in Chicago IL. This is a higher-travel role (approximately 20% regional, overnight.)Electrical/Electronics background required. Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.) Strong Mechanical...


  • Chicago, United States Korn Ferry Full time

    Korn Ferry Military has partnered with our client on their search for a Field Service Specialist in Chicago IL. This is a higher-travel role (approximately 20% regional, overnight.)Electrical/Electronics background required. Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.) Strong Mechanical...

  • IT Field Technician

    7 days ago


    Chicago, United States Shartega IT, Inc. Full time

    Job DescriptionJob DescriptionJob Description:The Field Technician is responsible for onsite service and support needs for our customers. This relates to all technology, including: workstations, servers, printers, networks, and vendor specific hardware and software.Basic Functions:Installation of computer and network hardware: Desktops, Laptops, Tablets,...


  • Chicago, United States SST Direct Full time

    Seeking a Field Service Engineeror Field Service Technician for a direct hire opportunity with a high-tech international company delivering innovative laser technology solutions to Automotive, Aerospace, Medical and Scientific research communities. We have openings in Plymouth, MI, Cincinnati, OH, Salt Lake City, UT, Indianapolis, IN, Farmington, CT,...


  • Chicago, United States Hologic Full time

    Breast Health Field Service Engineer - Chicago, IL Chicago, IL, United States We are growing and are thrilled to be recruiting in the Chicago, IL area. Joining a team in our Breast & Skeletal Health you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE,...

  • Travel Technician

    5 days ago


    Chicago, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Technician in Olympia Fields, Illinois, 60461!Pay Information$2,417 per weekAbout The PositionTravel Cardiopulmonary: Neurodiagnostics Olympia Fields, ILLocation:         Olympia Fields, ILStart Date:       2/17/2025Shift Details:   8H Days (7:30 AM-4:00...


  • Chicago, United States Clayton Industries Full time

    Job DescriptionJob DescriptionA leading international company engaged in the design, manufacture, sales & service of industrial & marine steam generating equipment and heat recovery systems has an opening for a FIELD SERVICE TECHNICIAN in Chicago, IL (Minnesota, upstate Illinois, (Chicago land area, Upstate Iowa, Wisconsin, Upper Peninsula Michigan, North &...


  • Chicago, United States Vending Coast LLC Full time

    Job DescriptionJob DescriptionWe are aggressively hiring for a Field Technician Supervisor to assist in helping further growth! Are you experienced Field IT Technician who are pro with hardware troubleshooting and installation?In your job, do you feel stuck with no room for growth? Do you feel like the walls are closing in around you? Then join our growing...