Ephoca | Chief Technology Officer
1 week ago
The CTO will serve as the primary technical leader responsible for managing and optimizing the organization’s ZOHO One ecosystem. This role demands a blend of technical proficiency in ZOHO systems and strategic leadership to align technological capabilities with business objectives.
Key Responsibilities
- Platform Leadership & Strategy
- Architect and execute the strategic vision for ZOHO CRM and the broader ZOHO One platform to drive business efficiency and growth.
- Lead the evaluation and adoption of new ZOHO features and tools to keep the organization at the forefront of technology.
- Development & Integration
- Develop custom ZOHO solutions using Deluge scripting, JavaScript, and APIs to ensure seamless workflows.
- Manage integrations between ZOHO and third-party systems like ERP tools, e-commerce platforms, or accounting software.
- Team Collaboration & Leadership
- Partner with department heads to understand and translate business needs into technical solutions.
- Lead and mentor IT and operations teams to maximize productivity and system usage.
- Operational Oversight
- Optimize workflows within ZOHO CRM to streamline sales, marketing, and inventory processes.
- Ensure data security and compliance within ZOHO and across integrated platforms.
- Technical Support & Troubleshooting
- Act as the go-to technical expert for troubleshooting and resolving ZOHO-related issues.
- Oversee system maintenance, updates, and performance monitoring.
Qualifications
- Industry Experience:
- 8+ years of experience in technology leadership roles within industries like technology startups, enterprise SaaS, or logistics/operations companies.
- Strong familiarity with the New York business landscape and its fast-paced environment.
- Technical Expertise:
- Deep understanding of ZOHO CRM, Creator, Analytics, and Inventory.
- Skilled in backend development, scripting (Deluge, JavaScript), and API management.
- Leadership & Collaboration:
- Experience leading cross-functional teams to deliver technology solutions aligned with organizational goals.
- Proven ability to communicate complex technical concepts to non-technical stakeholders.
- Problem Solving:
- A proactive, solutions-oriented mindset to diagnose and resolve system inefficiencies.
- Availability:
- Ready to start within a short timeframe and commit to a 60-hour workweek.
Why Work With Us?
- Opportunity to lead the technical evolution of a dynamic organization.
- Competitive salary ranging from $140,000 to $190,000 based on experience.
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