Director of Engineering

1 week ago

Boston, United States Accor Hotels Full time
Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys, and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.


Job Description

ROLE: Director of Engineering

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our Engineering team working alongside a fantastic team.

As a Director of Engineering, you are the driving force behind our hotel success. Collaborating closely with the property General Manager, you'll lead a dynamic team, implement winning strategies, and play a pivotal role in achieving overall property targets. Your knack for inspiring others, coupled with strategic thinking, will propel our team to new heights. Join us in shaping the future of our company as we redefine excellence in sales

WHAT IS IN IT FOR YOU:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:

  • Supervises the complete Engineering team.
  • Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
  • Maintains and operates equipment at optimum effectiveness, efficiency and safety.
  • Establishes and manages an effective rooms maintenance program.
  • Ensures compliance with all Engineering departmental policies, standards and procedures.
  • Manages department's controllable expenses to achieve or exceed budgeted goals.
  • Select and order or purchase new equipment, supplies, and furnishings.
  • Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
  • Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
  • Supervises the day-to-day operations of Engineering.
  • Maintains accurate logs and records as required.
  • Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
  • Handles guest problems and complaints effectively.
  • Empowers employees to provide excellent customer service.
  • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
  • Helps establish priorities for total property maintenance needs.
  • Ensures ongoing communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.
  • Celebrates successes and publicly recognizes the contributions of team members.
  • Establishes and maintains open, collaborative relationships with employees.
  • Ensures employees are treated fairly and equitably.
  • Strives to improve service performance.
  • Provides feedback to employees based on observation of service behaviours.
  • Supervises employee's ability to execute departmental and property emergency procedures.
  • Reviews employee satisfaction results to identify and address employee problems or concerns.
  • Solicits employee feedback.
  • Helps ensure regulatory compliance to facility regulations and safety standards.
  • Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures (SOPs) and support the appraisal process.
  • Ensures property policies are administered fairly and consistently.
  • Ensures all staff is thoroughly familiar with the hotel’s emergency procedures and in a state of preparedness for any emergency which may occur.
  • Execution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the Engineering division in conjunction with the Director of HR & the Training Manager.
  • Initiates Fire Fighting Training in co-ordination with the Security Manager and the local authorities (Fire Brigade) on a regular basis for all Hotel departments.
  • Maintains a monthly overview of vacation and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR.
  • Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
  • Other duties as assigned.
  • Assist in Task Force Teams for new openings.
  • Carry out any other reasonable task (which may not be stated here) as requested.

Qualifications
  • Bachelor’s degree in Engineering, or a related field.
  • Experience in a senior engineering management role, preferably in a luxury hotel environment.
  • Strong financial acumen with experience in budgeting, forecasting, and financial analysis.
  • Excellent leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
  • Exceptional communication skills, both written and verbal.
  • Proficiency in hospitality management software and Microsoft Office Suite.
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