A-V Services, Inc. | Audio Visual Site Lead | new york city, ny

3 days ago

new york city, United States A-V Services, Inc. Full time

A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, seeks an Audio/Visual Manager for onsite support. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. An ideal candidate would have an Associates level college degree in a technology related field and/or minimum 3 years of previous employment with AV support responsibilities in the AV industry.

The Site Manager's responsibility is to manage and resource a scalable event technology team to support various event activities while delivering the best-in-class experience to our stakeholders from start to finish. The role is also responsible for the management of the daily operation and internal partner relationships, ensuring an environment of collaboration, responsiveness and effectiveness.


Ability to operate AV & manage a webcast control room environment, and conference floor support for live Audio/Video support and capable of a skilled technical user level with AV equipment such as:


  • Crestron Control Systems
  • Switching / Routing technology
  • Video codecs
  • Audio hybrids
  • Audio mixing console
  • BlackMagic Webcaster Experience
  • Handheld Microphone and Lav Mic Support
  • Video Switching
  • Audio/Video Support Scheduling
  • Client Planning, Engagement and Post Event Follow up
  • Providing Conference Room support as/when needed when auditorium not utilized.
  • Help support communications with internal teams coordinating and administrating of AV related
  • Event support tasks
  • Provide guidance, governance and leadership to internal AV teams onsite.


Onsite Skills/Qualifications:

  • Have experience working with audiovisual technologies including Webcast/Video Conferencing
  • BlackMagic Webcaster, Cisco Codecs, Cable Television (Verizon FiOS), Crestron Fusion, Toolbox, Video Walls; and will coordinate with service providers (Verizon, Crestron etc.) as needed to effectively troubleshoot issues
  • Able to read and understand audiovisual signal flows diagram/wiring details and maintain all signal flow diagrams, cut sheets, and conference room Crestron coding files
  • Possess strong troubleshooting skills
  • Client-focused with the ability to work independently with little supervision and be an excellent communicator both verbally and in writing both from a technical perspective as well as with nontechnical end users at all levels
  • Manage an AV team with leadership qualities & governance of time keeping.
  • Minimum of 5+ years of industry experience in the service of audio, video, audio visual and event presentation systems
  • Provide, on request, a pre-meeting setup of the audiovisual systems to ensure the systems are operational before the start of a meeting
  • Provide on-going operational training and assistance
  • Oversee and advise on the proper implementation of consumable and spare parts
  • Perform minor maintenance checkups and repairs plus conduct proactive Preventative Maintenance checks in all conference rooms using a checklist spreadsheet.
  • Troubleshoot and coordinate removal/reinstallation of audiovisual equipment in need of shop repair
  • Assist in the coordination and setup of audiovisual equipment for special events including the addition of display content and video wall support
  • Provide end-to-end troubleshooting support and resolution of audiovisual related issues
  • Maintain issues log for each system to provide trend analysis information
  • Communicate internally with Client on all AV issues; specifically issues with long lead time resolution
  • Responsible for following all Client’s established policies
  • Support and maintain Crestron, Asset Management, Crestron Room Scheduler panels, integration with Client Outlook system, and daily room check



Full Time Position has benefits including employee stock ownership plan (ESOP), competitive and comprehensive health insurance, life insurance, dental program, 401k, short-term and long-term disability insurance, FSA, HRA, Commuter Benefit Card, full paid vacations, and paid holidays.



A-V Services Inc. provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity, language, national origin, physical and mental ability, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

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