Data Protection and Privacy, Associate Director

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

Data Protection and Privacy – Associate Director (Data Risk Response)

Ethics, Compliance, and Risk Management (ECRM) supports our people in managing the risks that arise during our daily working lives. We work closely with all parts of the organization to identify, manage and monitor risk, providing coordinated advice and assistance on independence, conflicts, compliance, regulatory, policy, security issues, as well as dealing with claims and any queries regarding ethics.

The opportunity

We are operating in an increasingly connected world that is changing how to manage risk. With fast-paced technology advancements, new innovations within emerging technologies, and an ever-challenging regulatory environment, it is business critical for our organization to not only identify the risks but also the opportunities these present. As a Data Protection and Privacy Associate Director, you will make educated, thoughtful decisions on Ethics, Compliance, and Risk Management (ECRM). Our brand depends on it. It’s all part of our long-term commitment to building a better working world and in return, you can expect plenty of opportunities to take on new responsibilities and develop your career.

Your key responsibilities

As part of EY Americas Data Protection (Confidentiality, Data Privacy) function, you will assist in the development, implementation, and monitoring of various activities within the Data Protection program. The position involves managing the firm’s confidential and personal information inventory and data subject rights request process. The position also involves investigating and addressing data incidents (loss, theft, and inappropriate disclosure or use of confidential/personal information) in accordance with EY’s policies and procedures. You will serve as the primary point of contact for EY client servicing teams regarding data incidents. You will help with interpreting data protection and privacy laws and policies, determining required actions to standard and non-standard situations, and making recommendations based on firm guidance, professional standards, and acquired experience. The position involves coordination and reporting of various Data Protection activities to stakeholders and interacts with executive-level personnel.

Skills and attributes for success

1. Drives the strategic definition and execution of Data Risk Response activities within the Americas Data Protection function, including but not limited to:
   1. Leading the maintenance of EY confidential and personal information inventory, in partnership with EY internal functions and service lines, to understand types of information that require protection and to fulfil data protection regulatory requirements (e.g., Records of Processing Activities (ROPA)),
   2. Overseeing and coordinating the firm's response to data incidents (i.e., instances of loss, theft, or inappropriate disclosure of confidential/personal information); collaborating with clients, internal functions, and EY service lines to understand root cause, assess impact, and develop remediation plans,
   3. Responding to data subject rights (DSR) and internal data access requests in accordance with applicable data protection legal and regulatory requirements and EY policies,
   4. Collaborating with EY Information Security functions to design and implement controls to protect confidential and personal information based applicable data protection regulatory requirements and EY policies, and
   5. Continuously build out the Data Risk Response program to align with industry leading practices and data protection regulatory requirements.
2. Assists other functions of the Data Protection program, including but not limited to:
   1. Promoting compliance with new and/or revised applicable data protection laws, regulations, and standards (e.g., CPRA, VCDPA, HIPAA), and
   2. Developing and maintaining EY U.S. data protection policies, guidance, training, and awareness communication plan to reflect new and/or changes to data protection laws, regulations, and other related EY policies.
3. Interacts with various stakeholders and functions across the organization, such as EY’s Information Security, Ethics, Compliance, and Risk Management (ECRM), General Counsel’s Office (GCO), Service Line Quality, Talent, and client serving teams, including but not limited to:
   1. Partnering with local and Global teams across the above Data Protection processes,
   2. Working collaboratively with related various EY Service Line Quality teams so as to understand and recommend enhancements to various service line policy or awareness efforts,
   3. Assisting in reporting on various data protection program activities to key stakeholders within the organization, including senior leaders within EY Service Line Quality, GCO, Ethics, Compliance, and Risk Management (ECRM), and others,
   4. Working closely with Americas Data Protection Leader (Chief Privacy Officer equivalent) to prepare for Americas Data Protection Steering Committee meetings, and
   5. Developing relationships across teams/functions.
4. Maintains and expands current knowledge of field of expertise and communicates new developments and resulting impact to program stakeholders and team members.
5. Advises Americas regions outside of the US on data risk mitigation strategies in alignment with industry leading practices and data protection regulatory requirements and respond to data incidents.
6. Leads complex projects, and works independently with periodic feedback.

To qualify for the role you must have

1. Strong verbal and written communications skills, and the ability to interface and communicate effectively and diplomatically with all levels of EY personnel.
2. Solid understanding of relevant firm business and area wide data protection issues and concerns.
3. Strong project management and problem-solving skills.
4. Flexibility and the ability to take the initiative.
5. Independent decision-making skills, as well as discretion as to when to escalate issues for further review to senior members of the Americas Data Protection team.
6. Ability to right-size risk.
7. High degree of cultural and emotional intelligence.
8. Ability to deliver tough messages to executive leaders within the firm.
9. Strong organizational skills; demonstrated ability to create, plan and successfully handle multiple tasks; and the ability to meet multiple deadlines in a fast-paced environment.
10. Ability to train and supervise local or virtual teams, including junior Data Protection team members as well as other operational teams supporting the Data Protection program.
11. Ability to foster teamwork and maintain effective working relationships with internal clients/stakeholders.
12. Responsiveness with ability to manage high workload volumes efficiently and effectively.
13. Good working knowledge of information systems and common software packages.
14. Bachelor’s degree or equivalent work experience; Graduate degree preferred.
15. 7-10 plus years related experience.

Ideally, you’ll have

1. The ability to reference existing firm data protection and privacy policies as well as knowledge and experience to review complex situations and assist in proposing solutions.
2. Strong knowledge of relevant global, national, and local data protection laws, regulations, and standards, as well as familiarity with other Ethics, Compliance, and Risk Management (ECRM) initiatives outside of their specific area.
3. Sound understanding of high-level technology trends and issues surrounding data protection.
4. Privacy certification from ISACA or the International Association of Privacy Professionals (e.g., CIPP, CIPM, CDPSE).

What we look for

We’re interested in people that will be able to right-size risk and recommend creative solutions to complex problems, as well as take responsibility for complex Ethics, Compliance, and Risk Management (ECRM) projects or significant aspects of highly complex projects.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 18 days of paid time off with additional time based on your level and years of service plus 12 observed holidays, and a range of programs and benefits designed to support your physical, financial and social well-being.

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $136,400 to $262,500. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $163,600 to $298,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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