Project Manager

1 day ago

anaheim, United States Insight Global Full time

POSITION: Sr. Project Manager

QUANTITY OF OPENINGS: 1

LOCATION: Onsite 4 days a week, one day remote. Must be a local candidate.


This role is for a Technology Project/Business Relationship Manager, responsible for working with IT teams to manage relationships and handle project and technology requests from the Police Department. The position requires onsite presence 4-5 days a week at the Police Department.


The position is contingent upon the candidate successfully passing a background check and clearance process conducted by the Police Department within the first month.

Job Responsibilities:

• Collaborate with key stakeholder with Public Safety division to understand the technical landscape

• Be the point of contact between Public Safety division and IT team to know who to contact when required

• IT Liaison to understand the technology landscape and work with technical team to complete request

• Analyze enterprise technology requests from staff and various entities within the Public Safety

• Develops, tracks and manages project request, service request, project plans, timelines and scope

• Facilitate monthly meetings and prepare presentations that includes reviewing request, ServiceDesk incidents and SLA metrics

• Partner closely with other members of functional technical teams to define business requirements

• Ensure teams are in delivery of high-quality technical solutions that meet business needs

• Prepare and generate system reports and other output

• Coordinate software system updates and upgrades

• Perform data validation and quality checks

• Provide support for inventory management

• Coordinate work with City IT Division and communicate tasks and deadlines effectively to maintain good working relationships with other City staff and consultants

• Participate in procurement process, such as assisting with overseeing administrative procurement workflow while following City purchasing guidelines, and tracking procurement records.

• Coordinate the installation, testing, and support of computer hardware and software applications

• Coordinate the repair and replacement of computer components and related equipment.

• Assist with analyzing and resolving IT problems, including, with approval, providing IT alternatives to users

• Provide onsite support and assistance for critical incident resolution

• Additional responsibilities include risk analysis and mitigation, stakeholder management, business relationship management, and change management

QUALIFICATIONS:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field preferred.

• PMP or PMI certification

• 7 or more years of experience

• Proven technical project management experience

• People management and team building skills

• Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities

• Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization

• Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment


TYPICAL EDUCATION:

  • Bachelor's degree or years of experience in lieu of degree (1). For research, development, system integration, or projects with high technical content, a B.S. in a relevant technical field may be required. For projects with lower technical content (e.g., services or transactions), a business administration or other degree may be preferred.
  • Experience in Managing Projects and Track Record: Prior Project experience required should have 8+ years of experience working on projects or programs, with at least 4 years serving successfully in positions of major responsibilities such as a Project Manager. Certifications: PMP® or other certification (e.g. DAWIA)
  • Project Management Professional (PMP) certified required.
  • Candidate must have strong communication skills and the ability to interact with a large community of stakeholders.
  • Candidates must possess leadership skills to successfully manage diverse teams.
  • Knowledge of all aspects of technology including infrastructure, networking, and applications.

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