In-Flight Crew Connections | Sr. Flight Coordinator | atlanta, ga

4 weeks ago

atlanta, United States In-Flight Crew Connections Full time

Position Title: Senior Flight Coordinator

Company: Confidential

Location: Dekalb-Peachtree Airport (PDK) in Atlanta, Georgia

Must reside within 60 – 90 min of PDK

Employment Type: Contract to hire – overtime eligible


The Senior Aerial Services Flight Coordinator is an integral part of the Aerial Services team. This individual serves as the primary point of contact with the C-suite to arrange and manage logistics regarding flight requests.


This position reports directly to the Customer Service Supervisor.


Job Responsibilities

  • Perform Dispatcher/Office Manager responsibilities and duties, including dispatch of aircraft as defined in the General Operations Manual (GOM).
  • Manage additional administrative duties as assigned by Director, Aerial Services or Customer Support Supervisor.
  • Communicate with airport ground services, air traffic control, and other departments to ensure smooth operations.
  • Handle customer service inquiries related to flights and provide timely updates on flight statuses.
  • Oversee and assist with coordination of facility activities and meeting needs.
  • Participate and support the Safety Management System (SMS) and ISBAO Standards.
  • Reconcile aircraft and facility expenses.
  • Interact with executive level customers.
  • Pro-active flight following.
  • Complete FRAT for all trips.
  • Complete and audit post flight records.
  • Personally, and professionally, model all aspects of company culture – Safety First, Unquestionable Trust, Superior Performance, and Total Commitment.


Preferred Qualifications

  • Licensed FAA Dispatcher Certificate (highly desired)
  • NBAA Certified Aviation Manager (CAM) Certificate (desired)
  • At least 5 years of experience in FAR Part 91, or subpart K, aircraft scheduling experience.
  • Familiarity with part 135 (desired)
  • Knowledge of business scheduling software systems.
  • Familiarity with all aspects of Business Aviation.
  • College Bachelor’s Degree, or higher, desired with Aviation Management, Finance, Accounting, or other appropriate experience within aviation operations. (preferred)


Key Skills and Abilities

  • In-depth understanding of flight scheduling, routing, and operational procedures.
  • Working knowledge of aviation regulations, safety standards, and industry best practices.
  • Ability to lead and mentor a team of flight coordinators and other operational staff.
  • Experience in training, developing, and motivating team members to ensure smooth operations.
  • Trusted interpersonal skills with an emphasis on valuing diversity, inclusion, effective conflict resolution, and being a positive member of a team.
  • Clear, effective communication skills with both internal teams and external stakeholders.
  • Strong analytical skills to resolve unexpected operational issues.
  • Ability to prioritize and manage multiple tasks simultaneously in an organized fashion within a fast-paced environment.
  • Flexibility to adapt to changing circumstances, unexpected issues, and last-minute adjustments.
  • Familiarity with flight management software, scheduling systems, and other relevant technology platforms.

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