Authorization Coordinator

4 weeks ago


New York, United States VNS Health Full time
Overview

We invite you to come be a part of a growing, cutting-edge health plans department and leading home care organization with over 130 years in the business. In this role, you'll be responsible for efficiently handling authorization/service requests, collaborating across departments to resolve issues promptly, and ensuring effective and timely delivery of services.


Compensation:

$20.98 - $26.23 Hourly

What We Provide

  • Referral bonus opportunities

  • Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays

  • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability

  • Employer-matched 401k retirement saving program

  • Personal and financial wellness programs

  • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program

  • Generous tuition reimbursement for qualifying degrees

  • Opportunities for professional growth and career advancement and CEU credits

What You Will Do

  • Creates and modifies authorizations and/or orders for new and existing Members in an accurate and timely manner

  • Researches, troubleshoots, resolves authorization and/or order processing issues and discrepancies

  • Completes activities, including but not limited to, inbound/outbound calls, as assigned, faxes and emails

  • Coordinates with Providers and Members regarding authorization requests and/or activities

  • Communicates with Care Management, Member Services, Membership and Eligibility and other internal departments regarding Member services, authorization requests and issues


Qualifications

Education:

  • High School Diploma or equivalent required


Work Experience:

  • Minimum of two years of experience in a customer service role required

  • Excellent oral and written communication skills required

  • Advanced personal computer skills, including Word, Excel or Access required

  • Utilization Management experience preferred




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