Senior Product Data Scientist

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: Be a senior member of the PayPal Post Purchase and Checkout User Growth Analytics team, with expertise in deriving actionable insights through deep-dive analysis. Skilled in supporting new product and feature launches by designing robust test-and-control frameworks and implementing continuous monitoring to track and optimize product performance.

Job Description:

We are seeking a Senior Data Scientist for our Post Purchase and Checkout User Growth Analytics team who excels beyond traditional reporting and analysis. This leader will leverage PayPal’s extensive data to uncover actionable insights, gaining a deep understanding of the Consumer Experience, Payment ecosystems, and site functionality. Along the way, they will enhance their analytical, leadership, and presentation skills while collaborating closely with diverse functional teams across PayPal.

Key Responsibilities:

• Conduct deep-dive analyses on key business trends from multiple angles, delivering insights in clear, actionable presentations.
• Design visually engaging data outputs that are intuitive for end-users to explore and understand.
• Define critical metrics and develop executive-facing dashboards to monitor business performance and track progress on high-priority initiatives.
• Identify key business levers, establish cause-and-effect relationships, and effectively communicate insights to stakeholders to drive data-informed decisions.
• Collaborate with teams across Risk, Product, Marketing, and others to analyze performance trends, identify root causes, and solve complex challenges.
• Facilitate new product launches by developing test-and-control plans and implementing continuous monitoring to assess product performance.
• Build strong relationships with stakeholders, proactively anticipating and addressing potential executive inquiries.

Basic Requirements:

• Bachelor’s or Master’s degree in a quantitative field (e.g., Analytics, Statistics, Mathematics, Economics, Engineering) or equivalent industry experience.
• 5+ years of professional experience in an analytical role, with proven success managing teams of analysts or data scientists.
• Proficiency in databases, spreadsheets, and statistical tools, with advanced skills in SQL, data mining, and BigQuery analytics (Google Cloud).
• Extensive experience in experimentation, including designing, executing, and analyzing product or feature launches.
• Expertise in synthesizing complex data into clear, actionable insights and narratives.
• Experience working with large, multi-dimensional datasets and solving analytical challenges.
• Familiarity with one or more tools such as Python, Tableau, Jupyter Notebooks, Teradata, Hadoop/Hive, SQL, and BigQuery is highly desirable.
• Strong problem-solving abilities and the capability to deliver actionable recommendations based on analysis.
• Advanced proficiency with reporting tools like Tableau and Excel for creating and sharing insights.
• Industry experience in payments, eCommerce, or financial services is a plus.
• Strong written and verbal communication skills with the ability to translate complex problems into simpler terms, and effectively influence both peers and senior leadership.

Compensation:
PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit PayPal Benefits. The U.S. national annual pay range for this role is $84,500 to $204,600.

Work Model:
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit PayPal Benefits.

Who We Are:
To learn more about our culture and community visit PayPal Culture.

Commitment to Diversity and Inclusion:
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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