Senior Living Director of Sales

5 days ago

Village of Cedarhurst, United States Cedarhurst Living Full time

Cedarhurst, a regional healthcare provider and true friend of older adults, seeks a service-minded, career-oriented individual to join our team as a Director of Sales at our Cedarhurst of Granite City community.

As a Director of Sales, you will have the opportunity to connect with, and positively impact the lives of, our residents daily You will be responsible for meeting and exceeding all occupancy and revenue goals by developing and implementing the community’s strategic sales plan along with being accountable for the entire sales process.

As a Director of Sales, working with the Executive Director, you will impact the lives of our residents by:

  • Focusing on revenue generating activities to support the operations of the community.
  • Functioning as primary contact for phone inquiries and walk-in visitors to drive occupancy.
  • Being responsible for outreach to increase professional referrals.
  • Discovering the needs of prospective residents and their families and attempting to find appropriate solutions to those needs (including, potentially, a move to Assisted Living or Memory Care).
  • Conducting appropriate follow up activities to facilitate positive, trusting, and valuable relationships.
  • Creating and cultivating productive relationships with other businesses and resources for senior adults, to offer resources to prospects and to receive referrals from those sources and maintain and nurture these relationships.
  • Documenting all planned and completed sales activities in a provided database, in accordance with standards established by the support team.
  • Collaborating with the Executive Director, as well as area and regional sales teams to strategize and develop creative programs.
  • Working with the Executive Director to help staff members maximize opportunities for resident and family-member referrals and ensure that staff members receive inquiries appropriately.
  • Assisting the community in exploring strategic sales approaches for all prospects during coaching sessions.
  • Ensuring effective communication is being utilized by community staff with the residents’ families concerning residents’ care, encompassing their physical, personal, and emotional wellbeing.
  • Working well with others and taking direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand/move, communicate, and identify written information. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl and lift and/or move up to 50 pounds independently; occasionally lift and/or move up to 200 pounds with assistance.
  • Other duties as assigned.

To become a Director of Sales, you will need:

  • Bachelor’s Degree and 2-5 years of successful sales experience.
  • Demonstrated sales closing skills with a consistent record of high occupancy results.
  • CPR or BLS certification preferred.
  • Be able to demonstrate proficiency in Internet browsers (e.g., Explorer, Chrome, and Firefox), Microsoft Office programs including Outlook, Excel, Word, and Publisher, electronic health records (EHR) systems, and any HR related systems if applicable.

When considering a career with Cedarhurst, please understand that:

  • Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful, and Approachable – and in every way a real, true friend of those we serve.
  • To be a Cedarhurst team member means you’re devoted to doing The Friend’s Work: In your every effort, you reassure, energize, and inspire older adults in Cedarhurst.
  • Cedarhurst believes that its team is its greatest asset. For this reason, we provide our team members with extensive training as well as personal and career development opportunities.
  • Cedarhurst believes in promoting from within. We seek team members who wish to grow with us.
  • Cedarhurst offers a competitive benefits package including medical insurance coverage, life insurance, long-term disability coverage, and a 401(k) Plan with company match (after 1 year of service).
  • Cedarhurst considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment are conditioned on completing and passing a background and drug test, participating in testing requirements (such as TB), and using designated PPE when required.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the employer.

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