Director, Category Management

1 week ago

Chicago, United States US AMR-Jones Lang LaSalle Americas, Inc. Full time

Primary responsibilities:

  • Provide governance and management of our tail spend solution.
  • Accountable for the tail spend provider performance and providing necessary oversight to our provider of sourcing services – savings delivery, KPI, SLAs, etc.
  • Accountable for delivering savings targets.
  • Engage internal clients to identify and implement recommended changes and enhancements to improve user experience.
  • Manage and mitigate risks associated with the tail spend provider relationship while strategically driving the vendor’s performance and identifying cost savings opportunities.
  • Oversee the transition of services to tail spend solution partner and ongoing relationship management.
  • Interface and influence various senior level stakeholders and leaders within the organization.
  • Maintain deep expertise of operations that are being outsourced to the tail spend provider and develop effective solutions to both operational and contractual problems.
  • Oversee the coordination and incorporation of category strategies and playbooks in partnership with Sourcing and Procurement teams and tail spend solution.
  • Build and maintain excellent relationships with internal clients and colleagues at all levels.
  • Point of escalation and business/provider liaison for issues.
  • The Tail Spend Sourcing Program Manager will collaborate closely with the Category Strategy Leads, Site/Regional Procurement and Purchase-Pay-Pay Shared Services colleagues to enable an end-to-end procurement process.

Required Experience:

  • Bachelor’s Degree required, preferably in a technical major or business concentration.
  • 10 years indirect sourcing, procurement or category management.
  • Global/regional work experience across multiple category teams, site procurement and P2P shared services.
  • Highly proficient in analytics, negotiations, program management and communications.

Preferred Experience:

  • 5+ years of tail spend management expertise.
  • 5+ years working at a firm that provides Tail Spend solution.
  • MBA.

Location:

  • US/Chicago.
  • Remote.

Skills:

  • Strong influencing and persuasion skills.
  • Effective change management skills.
  • Process Creation.
  • Supplier Management.
  • Vendor Negotiation.
  • Supplier Evaluation.
  • Contract Review.
  • Supplier Relationship Management.
  • Indirect Purchasing.
  • Global Sourcing.
  • Category Management.
  • Business Requirements.
  • Relationship management.
  • Business Process Outsourcing.
  • Tail Spend.
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