Retail Sales Associate

1 month ago


grand rapids, United States Autozone Full time

AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.

Position Responsibilities

Provides WOW Customer Service
Ensures assigned store tasks are completed in a timely manner on assigned shift
Operates cash registers and follows established cash handling procedures
Follows company policies and loss prevention procedures
Maintains a safe working environment including PPE (Personal Protective Equipment)
Maintains store appearance and merchandising standards as directed
Ensures that merchandise is restocked and placed in their respective areas
Utilizes ZNET to help customers locate merchandise or find suitable alternatives
Maintains product knowledge and current promotions through AutoZone systems and information sources
Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
Utilizes OBDII to read codes from customer’s automobiles
Ability to diagnose automobile problems and recommend solutions
Communicates with managers regarding customer concerns and employee matters
Actively engaged in developing more effective customer service skills
Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations

Position Requirements

Applicants 18 years or older High School diploma or equivalent
Basic knowledge of automotive parts is required
Excellent communication and decision making skills
Ability to lift, load, and deliver merchandise
Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Benefits at AutoZone
AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits for part-time roles include:

Competitive pay Unrivaled company culture
Medical, dental & vision plans
Exclusive Discounts and Perks, including AutoZone In-store discount
401(k) with Company match and Stock Purchase Plan
AutoZoners Living Well Programs for mental and physical health
Opportunities for career growth

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com


An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources

Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.


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