System Infrastructure Engineer/Manager

2 months ago


san diego, United States Mitchell1 Full time

Come work for a SaaS company that is a leader in the automotive repair industry and has the stability that only a 100+-year-old company can offer.


We are Mitchell 1, a division of Snap-on Inc. For over 100 years, Mitchell 1 has been a leader in providing information solutions that simplify everyday tasks for automotive professionals — helping make their jobs easier. Through the years, Mitchell 1’s products have evolved to keep pace with the industry and technological advances.


We are looking for a System Infrastructure Engineer who leads the IT infrastructure team with technical expertise and administration bandwidth.


Overall responsibilities include:

  • Support of internal corporate infrastructure
  • Commercial SaaS applications
  • Implementation of project deliverables
  • Hardware and software lifecycle management
  • IT security, performance, and availability.


Day-to-day responsibilities include:

  • Providing technical direction, workload management, and prioritization of tasks for the team
  • Implementation and operational administration of hardware and software upgrades and deployments
  • Apply security remediation, vulnerability, and patch management
  • Collaborating with security/compliance, system, and network architects to design and implement enterprise systems serving internal and external customer needs
  • Maintaining infrastructure performance, availability, and capacity management
  • Improving, maintaining, and disaster recovery application migration
  • Logging, monitoring, and alerting of infrastructure
  • Documentation of infrastructure process, procedures, and asset management
  • Ensuring data integrity, availability, security, and recoverability
  • Participating in on-call rotation, incident response, and be a point of escalation for the team


Technical requirements

  • Architect-level experience with ten or more years of server infrastructure responsibilities with a combination of physical server installation/repair and ownership of Linux, Windows Server, Hyper-V (or other hypervisor experience such as VMware or Nutanix) required
  • Experience with SAN/Storage technologies such as Dell, NetApp, PureStorage, Isilon required
  • Experience with Hybrid/Public cloud experience with Azure or AWS is required
  • Experience Network troubleshooting and packet capture analysis
  • Experience with Backup and Recovery
  • Experience with scripting such as Jenkins, Ansible, PowerShell, Perl, Terraform/IaC
  • Experience with Cisco, F5
  • Experience with ServiceNow CMDB a plus
  • Experience with Splunk administration a plus


Qualifications

  • Bachelor's degree in computer science or relevant field
  • 5+ years of experience in related field
  • 3-5 years of management experience in a hands-on leadership role
  • Experience in information technology space and solving various software and hardware problems
  • Strong technical problem-solving and communication skills



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