Office Manager
3 weeks ago
Utah COPA is an after school performing arts program for kids ages 3-18. We offer Performing Arts training, performance opportunities and tours. The Office Manager plays an important role in creating and encouraging a positive, efficient, and effective organizational culture. The Office Manager is responsible for ensuring office operations and procedures are organized, correspondences are controlled, records and inventory are kept, events organized, and client accounts managed. The Office Manager needs to be a positive, friendly, organized person that excels in people skills and problem solving.
The Office Manager's general responsibilities include:
• Management of office operations
- Be present as needed at studio during daytime hours. (Some work from home is expected)
- Manage the reception desk a minimum of 2 days per week during studio hours
- Manage and oversee all other receptionists and office staff, and keep office areas clean and organized
• Maintain office efficiency and adherence to studio policies and procedures
• Act as point person for office maintenance, mailing, shipping, supplies, equipment, bills
and errands
• Manage office supply inventory and and cleaning supplies
• Manage COPA Store inventory and bookkeeping
• Manage and correspond with outside vendors including IT, pest control, cleaning, snow removal, etc.
• Manage COPA Van and trailers, including vehicle registrations and insurance
- Maintain a safe and secure working environment
- Attend Director and Staff meetings
- Manage studio rentals and schedule
- Assist Executive level Directors as needed
- Manage the Info email account, including responding or forwarding in a timely manner as needed
- Manage Customer accounts, including registration, enrollment, adding fees, payments, running charges, refunds, etc.
- Act as first point of contact with parents and students, and work to maintain positive relationships
- Manage scholarships and trade accounts
- Assist with hiring new staff positions as needed
- Organize and execute events such as company parties, retreats, and meetings
• Be familiar with all Utah COPA programming and offerings to be able to field and
direct questions appropriately
- The Office Manager performs other support functions and duties as needed. Employees are often called upon to jump in to accomplish goals and meet important deadlines.
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