Residential Service Technician

17 hours ago

silver spring, United States Washington Property Company Full time

Join a property management company committed to service excellence. As DC Metro’s premier commercial real estate company, our legacy is one of integrity, fairness and success for our employees, residents and investors.


Your New Employer

Located in Bethesda, Maryland, Washington Property Company (WPC) is an award winning, full-service commercial and residential real estate firm offering diversified expertise in acquisition, land use, design, development, finance, leasing, construction and property management. We believe, through the efforts of our collective team, we can improve lives in our community.


We are currently seeking a Residential Service Technician for one of our residential apartment buildings in Silver Spring, MD. This is a role intended to prepare you with the skills and experience to advance your career to Assistant Service Manager.


Your New Role


As a Service Technician, you ensure our communities are great places to live by keeping the building safe, clean, and inviting and by resolving maintenance issues in residents’ apartment homes. Most of your day is spent providing outstanding customer service and attending to HVAC, plumbing, electrical and appliance maintenance tickets. You assist with apartment turns, move ins, move outs and general upkeep of building common areas and grounds. You are an important member of a larger team responsible for ensuring the residents of the community have an exceptional experience as part of the WPC family.


What Sets You Apart


Experience: You have a minimum of two years of trusted experience in residential, commercial, healthcare, and/or hospitality building maintenance and a track record of exceptional customer service.


Skills: You demonstrate strength in building trades. You enjoy interactions with all types of people and take pride in your ability to make the customer happy by solving their maintenance issues. You treat everyone with kindness and respect. You are organized, neat and have an eye for detail. A high school GED is required. Trade school and/or CFC certification is a plus.


Physical Requirements/Work Conditions: You must possess the ability to lift, carry or move heavy equipment and boxes (up to 50lbs), regularly ascend or descend a ladder, or stand or sit for long periods of time. You may be required to work irregular hours (overnight, weekends, overtime). The physical work environment includes occasionally working outside, sometimes in inclement weather.


Competencies: You take challenges head on and have been described as friendly, trustworthy, and service-oriented. You have a strong worth ethic and desire to learn and grow.


What You Can Expect


Honesty: The executive management team are advocates for honesty, trust, integrity, commitment, and excellence. You can anticipate the workload to be challenging and rewarding by nature. The company offers a competitive salary with a performance bonus and a comprehensive group benefits plan. You will have an opportunity to grow and develop your career within the organization.


Balance: We value the need to balance work with personal and family obligations. This said, we are a 24/7/365 days a year business. You are expected to roll up your sleeves, work weekends and irregular hours but we also depend on you to develop, delegate to and empower your team so work hard and work smart does not mean work all the time.


What We Offer You


In addition to a creative and dynamic work environment, we care for you with comprehensive benefits that include paid health, dental, and vision insurance, generous paid time off, 401k plan, and more.


Commitment to Diversity, Equal Opportunity, and a Safe Workplace


Come as you are. WPC is proud to provide a safe and inclusive workplace where you can thrive. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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