Field Engineer

1 week ago

orlando, United States engenium Full time

Position: 🚢 Field Engineer – Simulator Projects


Are you a hands-on IT enthusiast with a knack for problem-solving and a passion for travel? As a Field Engineer with us, you'll be instrumental in driving our mission to deliver state-of-the-art simulator installations across the U.S., supporting customers with everything from system design to troubleshooting.


Key Responsibilities

  • On-Site Installations & Commissioning: Perform hands-on installation, assembly, and commissioning of simulator systems, including FAT/SAT activities.
  • System Design & Documentation: Create technical specifications, system design drawings, and prepare supply lists; participate in product scoping during sales phases.
  • Technical Solutions & Quality Control: Identify and evaluate technical solutions, preferred models, and vendors for third-party equipment; ensure quality control throughout project completion.
  • Customer Support & Upselling: Provide dedicated support via email, phone, and in-person visits; seek upselling opportunities during customer site visits.
  • Troubleshooting & Maintenance: Tackle both software and hardware issues, conducting operational readiness checks and addressing deficiencies as needed.
  • Health, Safety, & Quality Compliance: Adhere to health and safety guidelines and follow the Quality Management System to ensure a high standard of work.


Your Background

  • Practical IT Experience: You’re an IT enthusiast with experience building and troubleshooting computers. Formal education is valued, but hands-on knowledge is essential.
  • Technical Skills: Proficiency in PC and network installation, commissioning, and troubleshooting, with a solid foundation in MS Windows, MS Office, and low-voltage electronics wiring. CAD, Visio, and XML knowledge is a plus.
  • Industry Experience: 2-3 years as a Field Engineer or in a similar role, with maritime or simulation experience being advantageous.
  • Communication & Customer Focus: strong customer engagement skills.
  • Travel Flexibility: Willingness to travel approximately 50% within the U.S. to support customer sites.


What Sets You Apart

  • Hands-On Enthusiasm: A passion for IT technology, backed by a practical understanding of network and computer troubleshooting.
  • Self-Motivation & Problem Solving: You thrive on working independently, using methodical approaches to solve complex issues and keep systems running smoothly.
  • Commitment to Excellence: You are detail-oriented, proactive in identifying improvements, and fully dedicated to customer satisfaction.


Join us on our journey to shape the future of renewable energy and simulator technology If you're driven, skilled, and ready to make a difference, apply today.


Engenium is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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