Head of Quality Assurance
3 days ago
As the Head of Quality Assurance & Control, I lead the Quality Control (QC) function, steering the strategic direction to ensure high-quality standards and customer satisfaction. I champion continuous improvement initiatives while managing the QC budget and workforce development to support operational excellence. My role involves close collaboration with various departments to uphold compliance and drive the site growth strategy within the life sciences industry.
United States, Portsmouth (New Hampshire)Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want you to be part of.
The Associate Director -Head of Quality Control (QC) leads the QC function at the site, implementing a strategy that supports the quality and financial goals of the company. Champions continuous improvement initiatives resulting in a strong regulatory compliance profile and high customer satisfaction. Creates a culture in the QC organization that leads to employee satisfaction and retention. Contributes to the site’s growth strategy, including planning, budgeting, and safety.
Key Responsibilities:
- Develops and executes the QC strategy for the site. Ensures quality and delivery meets or exceeds internal stakeholder and customer expectations.
- Oversees raw materials testing, in-process and finished product testing, environmental monitoring and microbiology, stability testing, method transfer and validation, instrument and software qualification, QC data integrity, sample management, and QC document management.
- Develops and executes continuous improvement initiatives to ensure that the QC organization meets key performance indicator goals.
- Works closely with Program Management, Quality Assurance, Manufacturing Asset leadership, and customers to support project teams throughout the product lifecycle.
- Builds and maintains expertise in the QC organization, ensuring that the QC organization supports site operations through ongoing development of staff.
- Manage the QC budget process.
- Perform other duties as assigned.
Key Requirements:
- Bachelor's degree in a Science or Engineering field.
- Significant leadership experience in Quality. CDMO experience preferred.
- Demonstrated ability to present ideas publicly to inform, educate and influence others positively in achieving business results.
- Able to interpret data and direct actions based on insights.
- Prioritization and problem solving.
- Direct, control and plan tasks/projects.
- Excellent communications skills both written and verbal format.
- Relates well to others in a team setting. Active listener seeking to understand and to be understood. Able to coach and manage experienced and inexperienced staff.
- Maintain positive attitude and emotional composure in a team environment.
- Timeliness in completing assigned tasks.
- Makes quality decisions independently and also with guidance from Director.
- Mentoring and leading direct reports.
- Able to deliver difficult messages to staff (i.e. disciplinary actions, poor performance plans).
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
Reference: R63846
Keywords:
Quality Control, Regulatory Compliance, Continuous Improvement, Life Sciences, Quality Assurance, Team Leadership, Process Improvement, Budget Management, Pharmaceutical Manufacturing, Customer Satisfaction
-
Head of Quality Assurance
3 days ago
Hampton, United States Lonza Full timeHead of Quality Assurance & Control at Lonza summary: The Head of Quality Assurance & Control at Lonza leads the Quality Control (QC) function, implementing strategies that enhance quality and support financial goals. This role emphasizes continuous improvement initiatives to ensure regulatory compliance and high customer satisfaction, while fostering a...
-
Head of Quality Assurance
4 days ago
Hampton, United States Lonza Full timeHead of Quality Assurance & Control at Lonza summary: The Head of Quality Assurance & Control at Lonza leads the Quality Control (QC) function, implementing strategies that enhance quality and support financial goals. This role emphasizes continuous improvement initiatives to ensure regulatory compliance and high customer satisfaction, while fostering a...
-
Head of Quality Assurance
3 days ago
North Hampton, United States Lonza Full timeHead of Quality Assurance & Control at Lonza summary: The Head of Quality Assurance & Control at Lonza leads the QC function, ensuring that quality and delivery standards meet or exceed expectations while driving continuous improvement initiatives for regulatory compliance and customer satisfaction. This role involves overseeing various testing...
-
Head of Quality Assurance
3 days ago
Hampton Beach, United States Lonza Full timeHead of Quality Assurance & Control at Lonza summary: The Head of Quality Assurance & Control at Lonza leads the quality control function, driving continuous improvement initiatives to enhance regulatory compliance and customer satisfaction. This role involves overseeing testing processes, managing budgets, and developing staff to ensure peak operational...
-
Quality Assurance Auditor
3 days ago
Hampton Falls, United States Lonza Full timeQuality Assurance Auditor at Lonza summary: As the Associate Director - Head of Quality Control at Lonza, I lead the Quality Control function to align with the company's quality and financial objectives. My role includes overseeing quality assurance processes, managing a team focused on continuous improvement, and ensuring compliance with regulatory...
-
Quality Assurance Analyst
3 days ago
Hampton Falls, United States Lonza Full timeQuality Assurance Analyst at Lonza summary: The Associate Director - Head of Quality Control at Lonza leads the QC function, focusing on strategy execution to achieve quality and financial goals while ensuring regulatory compliance and customer satisfaction. Key responsibilities include overseeing raw materials testing, managing QC metrics, and enhancing...
-
Quality Assurance Analyst
4 days ago
Hampton Falls, United States Lonza Full timeQuality Assurance Analyst at Lonza summary: The Associate Director - Head of Quality Control at Lonza leads the QC function, focusing on strategy execution to achieve quality and financial goals while ensuring regulatory compliance and customer satisfaction. Key responsibilities include overseeing raw materials testing, managing QC metrics, and enhancing...
-
Head of Quality Control
3 days ago
Hampton Falls, United States Lonza Full timeHead of Quality Control at Lonza summary: The Associate Director - Head of Quality Control (QC) leads the QC function at Lonza's Portsmouth site, developing and executing strategies to ensure quality and compliance while enhancing customer satisfaction. This role involves oversight of testing processes and continuous improvement initiatives, aiming for...
-
Head of Quality Control
4 days ago
Hampton, United States Lonza Full timeHead of Quality Control at Lonza summary: The Head of Quality Control at Lonza leads the quality control function by developing strategies to achieve quality and financial objectives. This role involves overseeing various testing processes, ensuring regulatory compliance, and fostering a culture of continuous improvement and employee satisfaction....
-
Head of Quality Control
3 days ago
Hampton, United States Lonza Full timeHead of Quality Control at Lonza summary: The Head of Quality Control at Lonza leads the quality control function by developing strategies to achieve quality and financial objectives. This role involves overseeing various testing processes, ensuring regulatory compliance, and fostering a culture of continuous improvement and employee satisfaction....
-
Quality Assurance Auditor
3 days ago
Hampton, United States Lonza Full timeQuality Assurance Auditor at Lonza summary: The Associate Director - Head of Quality Control leads the QC function at Lonza, developing and executing strategies to ensure quality compliance and customer satisfaction. With significant leadership experience, the role focuses on continuous improvement, staff development, and effective project management...
-
Quality Assurance Auditor
4 days ago
Hampton, United States Lonza Full timeQuality Assurance Auditor at Lonza summary: The Associate Director - Head of Quality Control leads the QC function at Lonza, developing and executing strategies to ensure quality compliance and customer satisfaction. With significant leadership experience, the role focuses on continuous improvement, staff development, and effective project management...
-
Head of Quality Control
3 days ago
North Hampton, United States Lonza Full timeHead of Quality Control at Lonza summary: The Head of Quality Control at Lonza leads the quality control function, ensuring compliance and quality delivery aligns with company goals. This role involves developing QC strategies, overseeing testing and monitoring processes, and implementing continuous improvement initiatives. With significant leadership...
-
Head of Quality Control
4 days ago
North Hampton, United States Lonza Full timeHead of Quality Control at Lonza summary: The Head of Quality Control at Lonza leads the quality control function, ensuring compliance and quality delivery aligns with company goals. This role involves developing QC strategies, overseeing testing and monitoring processes, and implementing continuous improvement initiatives. With significant leadership...
-
Quality Assurance Auditor
3 days ago
Hampton Beach, United States Lonza Full timeQuality Assurance Auditor at Lonza summary: The Associate Director - Head of Quality Control leads the QC function at Lonza, implementing strategies to achieve quality and financial goals while championing continuous improvement initiatives. Responsible for overseeing various testing procedures, managing the QC budget, and contributing to employee...
-
Quality Assurance Auditor
4 days ago
Hampton Beach, United States Lonza Full timeQuality Assurance Auditor at Lonza summary: The Associate Director - Head of Quality Control leads the QC function at Lonza, implementing strategies to achieve quality and financial goals while championing continuous improvement initiatives. Responsible for overseeing various testing procedures, managing the QC budget, and contributing to employee...
-
Associate Director
3 days ago
Hampton Falls, United States Lonza Full timeAssociate Director - Head of Quality Control, Cell Therapy at Lonza summary: The Associate Director - Head of Quality Control leads the QC function, implementing strategies that align with the company's quality and financial goals while championing continuous improvement initiatives for regulatory compliance and customer satisfaction. The role includes...
-
Head of Quality Control
3 days ago
Hampton Beach, United States Lonza Full timeHead of Quality Control at Lonza summary: The Head of Quality Control at Lonza leads the QC function to implement strategies that align with quality and financial goals while promoting a culture of continuous improvement and high customer satisfaction. This role involves overseeing various quality processes, managing staff development, and ensuring...
-
Quality Assurance Specialist
3 days ago
Hampton Falls, United States Lonza Full timeQuality Assurance Specialist at Lonza summary: The Quality Assurance Specialist at Lonza is responsible for supporting production through in-process and final product testing, ensuring high-quality results meet manufacturing demands. This role involves leading tasks, troubleshooting instrumentation, and maintaining audit readiness within the Quality...
-
Quality Assurance Auditor
3 days ago
South Hampton, United States Lonza Full timeQuality Assurance Auditor at Lonza summary: The Quality Assurance Auditor oversees the Quality Control (QC) function at Lonza, ensuring quality and delivery align with internal and customer expectations. This role involves developing and executing QC strategies, managing budgets, and championing continuous improvement initiatives while fostering a...
