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Tech Army, LLC | System Administrator | tallahassee, fl
1 month ago
Primary Responsibilities:
- Support and maintain Roadside and Host systems encompassing Linux, Windows, Oracle, and SQL databases.
- Troubleshoot and collaborate with team members to resolve application, database, and user account issues.
- Manage and resolve access-related issues leveraging LDAP and Single Sign-On (SSO) administrative tools.
- Provide direct support for user requests and system issues related to the Roadside and Host systems.
- Participate in after-hours projects and provide on-call support as necessary.
- Work with hardware and software vendors to identify and resolve issues effectively.
Key Technical Responsibilities:
- Unix Administration:
- Manage users and computers within the system.
- Configure and manage sites and services.
- Database Management:
- Execute SQL and Oracle queries for data selection and updates.
- Understand and monitor database replication processes.
- Hardware Troubleshooting:
- Diagnose and resolve hardware configuration issues.
- Collaborate with vendors for hardware and software resolutions.
- Access Control:
- Configure and manage LDAP using tools like Apache Directory Studio.
- Administer Single Sign-On (SSO) for web-based applications.
- Web Services:
- Understand transaction delivery through web services.
- Backup and Recovery:
- Implement and maintain backup and recovery protocols.
Skills and Qualifications:
- Education:
- Bachelor’s degree in Computer Science, Information Systems, or a related field. Equivalent work experience may substitute for formal education.
- Experience:
- 3–5 years of IT work experience, showcasing high expertise across multiple system environments.
- Technical Proficiencies:
- Strong knowledge of Unix and Windows systems.
- Proficiency with Oracle and SQL databases, including writing and executing queries.
- Experience with LDAP and SSO administration.
- Familiarity with hardware diagnostics and vendor collaboration.
- Soft Skills:
- Strong communication skills to explain technical concepts to non-technical users.
- Meticulous attention to detail.
- Effective time management and problem-solving abilities, especially in high-pressure scenarios.
- Documentation:
- Ability to document processes and completed work in a standardized format.
Preferred Characteristics:
- Availability for after-hours and weekend support.
- Proven ability to function effectively in stressful situations.
- Experience with system backup, recovery, and overall IT infrastructure management.
This role requires a balance of technical expertise, collaborative problem-solving, and user-focused support to maintain and enhance system performance and reliability.
