Field Services Engineer
2 months ago
Job Title: Field Service Engineer
Location: San Jose, CA, USA
Company: ClassOne Technology
About Us: ClassOne Technology is a leading semiconductor equipment manufacturing company known for our commitment to innovation and customer satisfaction. We pride ourselves on delivering top-notch solutions and exceptional service to our customers. We are currently seeking a dedicated and experienced Field Service Engineer to join our dynamic team.
Position Overview: As a Field Service Engineer at ClassOne, you will be responsible for providing technical support, maintenance, and troubleshooting for our products and systems at customer sites. With 4 years of hands-on experience in the field, you will play a crucial role in ensuring the optimal performance of our equipment and delivering outstanding service to our customers.
Key Responsibilities:
- Perform installation, maintenance, and repair of automated batch and single wafer tools at customer locations.
- Diagnose and troubleshoot technical issues, providing timely and effective solutions.
- Conduct routine inspections and preventive maintenance to ensure equipment reliability.
- Provide on-site training and support to customers, ensuring they are proficient in using our products.
- Collaborate with the internal technical teams to address complex issues and develop solutions.
- Maintain accurate records of service activities, including reports and documentation.
- Ensure compliance with safety regulations and company policies during service operations.
- Stay current with industry trends and advancements to provide cutting-edge solutions to customers.
Qualifications:
- Minimum of 4 years of experience in a field service or similar technical role.
- Strong troubleshooting and diagnostic skills with the ability to work independently.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Ability to travel frequently and work flexible hours as needed.
Why Join Us?
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Work with a talented and supportive team.
- Be a part of a company that values innovation and excellence.
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