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Operational Logistics Coordinator
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El Paso, Texas, United States MVT Services Full timeOverviewMesilla Valley Transportation, a leading locally-owned Truck Load carrier in the U.S., is seeking an ECT Dispatcher to join its team. This role offers a dynamic and fast-paced environment where you will thrive in making critical decisions that impact efficient deliveries.ResponsibilitiesProvide exceptional customer service support to drivers during...
ECT Dispatcher
1 month ago
"Mesilla Valley Transportation is hiring for Dispatchers on our Extended Coverage teams in El Paso, TX"
- Dynamic, Fast-Paced Environment: Thrive in a role where every day brings new challenges and opportunities.
- Critical Decision-Making: Be the key player in ensuring efficient, on-time deliveries with quick, strategic decisions.
- High-Impact Role: Directly influence company success through optimal routing and resource management.
- Team Collaboration: Work closely with drivers, managers, and customers to ensure seamless communication and operations.
- Growth Opportunities: Join a company that values your skills and offers exceptional performers a path to advancement.
*** We are looking for individuals who are available to work a flexible workweek which would include night and weekend coverage. ***
Shifts Available:
- Night Schedule: 7:00 p.m. - 7:00 a.m. 4 Nights on / 4 Nights off on
- Weekend Schedule: 7:00 a.m. - 7:00 p.m. (Saturday, Sunday, and 2 Varying Days during the week from 5:00 p.m. to 3:00 a.m.)
Responsibilities:
- Provide customer service support to drivers during extended coverage shifts, using available resources and critical thinking to solve escalated issues.
- Accurate data entry into company computer systems.
- Escalates and/or resolves problems per guidelines using available tools and resources.
- Works with team members to solve problems.
- Provides clear work instructions to drivers.
Qualifications:
- High School Diploma or equivalent required.
- Proficient communicator in both English and Spanish language (preferred).
- Basic knowledge of motor carrier operations and geography.
- Proficient with Microsoft Office Suite or related software.
- While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, or listen.
Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late '80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada.
Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.
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