Credit Manager PR
5 days ago
PRINCIPAL DUTIES AND RESPONSIBILITIES (The below listed duties are not all inclusive. This position must also perform other duties as assigned.):
- Oversee the timely collection of outstanding receivables.
- Establish collection goals and coordinate with staff to continually meet and exceed goals.
- Communicate with clients to build and maintain a strong working relationship and be able to resolve billing issues.
- Write and implement credit policies and procedures that are effective in avoiding excessive credit limits.
- Run reports and analyze data pertaining to department's performance against goals.
- Proactively identify priority Accounts Receivable, investigate and pursue appropriate solutions.
- Assist in general accounting functions. Understand and comply with monthly general ledger close.
- Ability to research un-applied collections and keep to a minimum balance.
- Strong ability to perform reconciliations and account analysis.
- Check credit references of new customers.
- Initiate credit holds and releases for delinquent accounts. Identify bad debts and secure approval for write offs.
- Assist in Client Relations including customer service and quality assurance calls.
- Recruit, hire, train, and evaluate staff members.
- Participate in management meetings and be able to update management of status of receivables and special projects.
- Other tasks as assigned by management.
REQUIREMENTS:
- 4+ years of strong credit and collections management experience
- College Degree, BS in Business Administration, preferred
- Strong multi-tasking abilities
- Strong computer knowledge and skills in Microsoft Excel, Word, Outlook, and Great Plains. Proficiency with Excel formulas, pivot tables, VLOOKUP, etc. required
- Transportation and/or freight experience a plus
- Attention to detail; 100% accuracy of data management is a must
- Excellent customer service and problem-solving abilities
- Team environment; good interpersonal skills required, working alongside colleagues as well as independently
- Should be a highly adaptable, detail-oriented self-starter, able to work with limited direct supervision
- Good communication skills; ability to learn new software systems with training
- Excellent communication through email and phone is vital
- Fast-paced environment; constant deadlines and sometimes switching tasks midstream
- Ability to work full-time regular office hours with flexibility to work some overtime
- Knowledge of Fair Debt Collections Practices Act, preferred.
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