Solution Engineer

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

The Experience

Salesforce is looking for several Pre-Sales Solution Engineers to join our dedicated Data Foundation Pre-Sales Solution Engineering team, who are instrumental to Data Foundation's growth. Data Foundation brings together our MuleSoft integration and API platform with our Informatica data management, governance, and MDM capabilities - together, they turn connected, trustworthy data into the foundation AI agents need to act reliably at scale. Solution Engineers in this role help customers build that foundation, whether an engagement starts with MuleSoft, Informatica, or both.

Pre-Sales Solution Engineers provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The Data Foundation Sales team relies on the technical and product expertise of our Solution Engineers throughout the sales cycle. The Solution Engineering team plays an integral part of the success for both our customers and Account Executives. They are technologists and customer advocates that connect the dots between the technical solution and the business outcomes for the customer.

We are hiring for all levels of Pre-Sales Solution Engineers to focus across multiple industries such as Financial Services Consulting, Technology, Retail and Consumer Goods, Healthcare and Life Sciences, Manufacturing, or Automotive.

What You’ll Actually Be Doing

• Building trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success
• Conducting technical discovery meetings to document, analyze, and clarify business and technical requirements to support a detailed solution proposal, managing customer engagements independently
• Delivering architecture reframe and developing white‑boarding skills through shadowing and customer‑scenario role playing
• Responding to Request for Information/Proposal documents
• Working hands‑on with prospects and customers to deliver standard, customized, and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of Data Foundation solutions - from demo and proof of concept to design and implementation
• Supporting demos at marketing and field events
• Collaborating with Product Management, Engineering, and Product Marketing to continuously improve Data Foundation's products and marketing, including surfacing customer feedback on product gaps
• Sharing best practices, content, tips, and tricks within your primary area of responsibility
• Staying ahead of and immersing in ever‑evolving technology landscape, maintaining a deep understanding of competitive and complementary technologies and vendors, to position MuleSoft's and Informatica's value in relation to them
• Staying current on relevant certifications
• Actively leveraging AI and staying ahead of agentic concepts, tooling, code development, solution architecture and emerging trends in the AI space
• Partner with the Customer Success Management (CSM) team on nurture activities, including technical advisory and workshops
• Provide ongoing, post‑sales technical guidance to the client's technical team to drive adoption/utilization of Data Foundation's solutions and digital transformation success

You’re Our Person If...

• You embrace relentless curiosity and a growth mindset, constantly seeking out new technical skills, exploring emerging AI and cloud trends, and iterating quickly based on feedback
• Are passionate about using AI tooling throughout your professional life, from customer solutions to personal and team productivity
• Possess a "Get it Done" mentality with a drive for results while aligning values and vision with the direction of the team
• Have a desire to "Win As A Team" and "Motivate and Champion" through development, ownership, gratitude, authenticity, emotional intelligence, inspiration and having a