Upgrades Senior Implementation Specialist

4 days ago

San Francisco, United States ADP, Inc. Full time

ADP is hiring a Upgrades Senior Implementation Specialist - Payroll

• Do you want a trifecta of payroll, implementation, and project management experience?
• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

In this role, you will upgrade clients from legacy platforms to the current ADP Canada flagship platform

As a Upgrades Senior Implementation Specialist - Payroll, you will lead or have a PM on projects within and across our business by completing an end to end process to ensure project completion / successful go-live on time, within scope, and with quality/accuracy.

You will partner and work with existing clients to understand their business needs; analyze their existing system setup, interface requirements, and business processes; and guide and drive clients towards a successful Upgrade project.

To thrive in this role, you must be comfortable working in a self-paced environment keeping timelines on track without sacrificing quality. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We serve over 1 million clients in 140 countries with over 62,000 associates worldwide. Thanks to the talent, commitment, and authenticity of our ADP associates around the world, we’ve earned accolades from some of the industry’s most respected thinkers for being one of the best places to work.

What you’ll do:

What you can expect on a typical day:

  • Implement Payroll. You will follow a very detailed End to End process guide and leverage automated tools from project Kick-Off to Go-Live/Transition to Service inclusive of a payroll analysis, payroll interview, configuration request, employee load, testing, year to date load, payroll parallels, and netsecure migration all with the support of an intact Implementation Team Lead and support team.
  • Manage projects. For projects that don’t have a PM assigned, you’ll manage project delivery and execution for mid-market client implementations from initial project identification to hand-off to the Client Service Delivery team. You will be accountable for planning, managing, leading, and motivating a cross-functional team to implement projects in support of ADP Sales.
  • Serve as the Subject Matter Expert. You’ll lead and manage comprehensive project plans and identify risks and issues. You will execute best practices and industry leading methodology.
  • Partner internally. You’ll communicate with project stakeholders including the ADP leadership team and client project teams and will transfer your knowledge/skills to other members of the Implementation team.
  • Build and maintain relationships. You'll manage strong, healthy relationships with stakeholders, project teams, and external vendors ensuring that project delivery expectations are clearly defined and met. You will build and maintain a referenceable customer relationship.

General Responsibilities

  • Thorough understanding of Upgrade Implementation processes and methodology.
  • Managing a portfolio of accounts from project initiation to close.
  • Record and manage project deliverables, risks and actions
  • Managing project risks and escalations to resolution. Develop, manage and maintain a comprehensive Implementation Project Plan.
  • Provide regular Implementation status reports to stakeholders, highlighting critical issues for management and overall status of project.
  • Support client through all phases of the Upgrade as required.
  • Assists client with training enrollment and follows up on training completion.
  • Guides client through planning change management activities and recommends best practices.
  • Proficient at providing on-site product overview sessions, if required.
  • Provide ongoing payroll consulting support to assigned clients until transition to Client Services.
  • Follow through on all aspects of the Upgrade project scope to ensure a clean transition to client services.
  • Commitment to a team environment demonstrating a positive approach and co-operation
  • Act as a single point of contact for all project related issues and escalations
  • Actively manage plans, dependencies, scope, risks, issues and quality, and deliver projects in line with agreed upon overall project commitments
  • Managing project scope. Investigating and making recommendations on issues that challenge scope boundaries
  • Monitoring and reporting on project traction and progress and, as necessary, coordinating the development, discussion and approval of corrective action and/or contingency plans
  • Building and effectively managing multidisciplinary project teams
  • Managing stakeholder relations to ensure that project delivery expectations are clearly defined and met. Build and maintain a reference-able customer relationship

TO SUCCEED IN THIS ROLE: Requirements

  • Minimum 3 years’ experience in payroll, HR or implementation
  • Strong customer service skills
  • Strong excel skills and Microsoft Office.
  • General technical knowledge of operating systems and networking infrastructures including general internet concepts.

Bonus points for these:

  • PCP certification completed or in progress
  • Project Management knowledge/discipline
  • Knowledge of ADP Workforce Now or other ADP product experience
  • Bilingual French, English

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
• Create. Innovate. Problem-solve. Shape the future of work with people you like.
• Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
• Go Global. With operations around the world, exciting new networking opportunities abound.
• Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

What are you waiting for?Apply today

#J-18808-Ljbffr

  • Highly Skilled Payroll Upgrade Specialist

    3 days ago

    San Francisco, California, United States ADP, Inc. Full time

    Job DescriptionWe are seeking a Highly Skilled Payroll Upgrade Specialist to join our team at ADP, Inc. This role is an excellent opportunity for individuals who want to grow their career in an agile, dynamic environment with plenty of opportunities to progress.About the JobThe Highlyl Skilled Payroll Upgrade Specialist will lead or have a Project Manager on...

  • IT Infrastructure Upgrade Specialist

    7 days ago

    San Antonio, Texas, United States Apex Systems Full time

    Apex Systems: IT Infrastructure Upgrade SpecialistLocation:San Antonio, TXEstimated Salary Range:$65,000 - $85,000 per yearAbout the Role:We are seeking a highly skilled IT Infrastructure Upgrade Specialist to join our team at Apex Systems. As a key member of our organization, you will be responsible for upgrading our departmental infrastructure to Windows...

  • SABA Upgrade Specialist

    1 week ago

    San Jose, California, United States Ajna Infotech Full time

    Job SummaryWe are seeking a highly skilled SABA Upgrade Specialist to join our team at MSRcosmos, an IT Services subsidiary of the MSRcosmos Group.A competitive salary of $120,000 - $180,000 per annum is offered for this role, commensurate with experience.About UsMSRcosmos Group is a U.S.-based multinational conglomerate focused on diverse ventures ranging...

  • Senior NetSuite Implementation Specialist

    3 days ago

    San Francisco, California, United States Intelecox-inc Full time

    Job Title: Senior NetSuite Implementation SpecialistAbout the Role:We are seeking a seasoned NetSuite implementation professional to join our team at Intelecox-inc. This is an exceptional opportunity to leverage your expertise in technical and functional capabilities to drive business growth.Key Responsibilities:Lead NetSuite implementations, customizations,...

  • Sales Implementation Specialist, Senior

    2 days ago

    San Diego, CA, United States Blue Shield of CA Full time

    Your Role The Implementation Specialist, Senior is responsible for the successful onboarding of groups with Shared Advantage and Fully Insured funding types, as well as managing complex renewals across Commercial Markets. The Implementation Specialist, Senior reports to the Senior Manager, Implementation. Duties include coordination of departmental or...

  • Implementation Specialist

    1 week ago

    San Francisco, United States mdf commerce, Inc. Full time

    Location: USA-#LI-Remote Working in the eprocurement sector, we are currently looking for a Implementation Specialist to join our team at EcoInteractive. What will your main responsibilities look like? In this role, you will be led to: Standardize and transform client data into templated format. Set simple to complex configurations during implementation...

  • Senior SAP Implementation Specialist

    1 week ago

    San Diego, California, United States Insight Global Full time

    Insight Global is seeking a Senior SAP Implementation Specialist to join their team. This role involves hands-on configuration, effective business communication, and collaboration with stakeholders to gather requirements and translate them into detailed specifications.This individual will participate in UAT and internal testing phases, while providing...

  • ServiceNow Implementation Specialist

    6 months ago

    San Francisco, United States Resource Informatics Group Full time

    Job Title: ServiceNow Implementation Specialist Locations: San Francisco, CA (Onsite) Duration: Long TermDescription: The ServiceNow Implementation Specialist must have: • Experience with ServiceNow client and server-side JavaScript and the ServiceNow scripted APIs using scripted Web-Services and other web-based technologies such as XML, HTML, AJAX, CSS,...

  • Senior Implementation Specialist, Payroll

    4 days ago

    San Francisco, United States ADP, Inc. Full time

    ADP is hiring a Sr. Implementation Specialist, Payroll.Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?Well, this may be the role for you. Ready...

  • NetSuite Implementation Specialist

    5 days ago

    San Francisco, California, United States SYSTEMS ACCOUNTANTS INC Full time

    Job OverviewWe are seeking a highly skilled NetSuite Implementation Specialist to join our team at SystemsAccountants Inc. This individual will be responsible for providing expert-level NetSuite consulting services to clients, including implementation, configuration, and optimization of their NetSuite systems.Key Responsibilities:Design and implement...

  • Implementation Specialist

    4 weeks ago

    San Francisco, United States Lionheart Ventures Full time

    About the role Anthropic is seeking a driven and technically savvy Implementation Specialist to join our growing team. In this role, you will be instrumental in driving the successful roll-out and early adoption of Claude for Enterprise among our customers. You will work closely with cross-functional teams to ensure smooth deployments, provide technical...

  • Senior WMS Implementation Consultant

    2 days ago

    San Francisco, United States Aptean Full time

    Overview Senior WMS Implementation Consultant Remote USA Are you ready for what's next, now? Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused...

  • Senior IT Auditor Specialist

    1 week ago

    San Diego, California, United States Proven Recruiting Full time

    Unlock Your Potential in IT AuditingJoin Proven Recruiting as a Senior IT Auditor and become an integral part of our team. In this pivotal role, you will be responsible for conducting comprehensive IT audits from start to finish, including scoping, walk-throughs, testing, recommendations, and remediation. Your expertise will be invaluable in ensuring the...

  • Senior IT Infrastructure Specialist

    7 days ago

    San Francisco, California, United States Canada Pension Plan Investment Board Full time

    About the RoleWe are seeking a skilled Senior Engineer to support the architecture and deployment of critical systems in multiple physical and virtual data centers across the globe.Key ResponsibilitiesDesign and implement global IT infrastructure, including global data centers and cloud deployments.Provide hands-on Level 3 support for on-premises and cloud...

  • Senior SAP Implementation Specialist

    7 days ago

    San Diego, California, United States Insight Global Full time

    Expert SAP Configuration SpecialistInsight Global is looking for an experienced Senior SAP Functional Analyst to join their team. This role involves working closely with stakeholders to understand business requirements and configure SAP systems to meet those needs.Key responsibilities include participating in UAT and internal testing phases, providing...

  • Senior Enterprise Integration Specialist

    1 week ago

    San Francisco, California, United States Yoh Full time

    About the RoleWe are seeking a seasoned Senior Enterprise Integration Specialist to join our team at Yoh, a Day & Zimmermann company. As a key member of our integration team, you will design, develop, and maintain complex integrations between Oracle ERP systems and various internal and external systems.Key ResponsibilitiesAnalyze Oracle update and upgrade...

  • Senior Endpoint Security Specialist

    7 days ago

    San Francisco, California, United States Veterans Sourcing Group Full time

    About UsWe are the Veterans Sourcing Group, a leading provider of innovative solutions for talent acquisition and management.Job Title: Senior Endpoint Security SpecialistEstimated Salary: $120,000 - $180,000 per year (depending on location)About the RoleWe are seeking an experienced Senior Endpoint Security Specialist to join our team. In this role, you...

  • Senior Care Professional

    1 week ago

    San Diego, California, United States Senior Living Recruiting Specialist Full time

    We are seeking compassionate professionals to join our team at Senior Living Community, where we prioritize delivering exceptional care and services to seniors. Our mission is to create a warm, welcoming environment that fosters growth, independence, and joy.As a senior care professional, you will have the opportunity to make a meaningful difference in the...

  • Senior Living Interior Designer

    1 week ago

    San Francisco, California, United States Discovery Senior Living Full time

    About the RoleDiscovery Senior Living is a leading provider of upscale senior-living communities in the US, with over 250 communities in nearly 40 states. We are seeking an experienced Interior Designer to manage the interior design and FFE processes for various renovation and new development projects.ResponsibilitiesCollaborate with architects, interior...

  • Senior Programming Language Engineer, Cadence

    3 weeks ago

    San Francisco, United States Flow Foundation Full time

    We're looking for a creative Senior Programming Language Engineer to partner in the design and implementation of Cadence, a new smart contract programming language being introduced as part of the Flow blockchain. Cadence is designed around “resource-oriented programming”, a new programming model that pairs linear types with object capabilities to create...