Director - Digital Banking Capabilities

4 weeks ago

Chicago, United States Northern Trust Full time

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Location: Chicago, IL

About Us:
At Northern Trust we are committed to delivering exceptional financial services to our clients. Our mission is to provide innovative solutions that meet the unique needs of our high net worth clients. We are seeking a highly skilled and experienced Director of Wealth Management Banking Capabilities-Product Management to join our dynamic team.

Position Overview:
As the Director of Wealth Management Banking Capabilities - Product Management, you will be responsible for overseeing the end-to-end product management process for Wealth Management’s digital banking capabilities across our client portal and other applications. This senior-level position will manage multiple senior product managers and play a critical role in developing and delivering a reliable, secure digital banking platform that meets both business objectives and the needs of our clients and partners.

Key Responsibilities:

  • Lead and manage the end-to-end product lifecycle for digital banking capabilities.
  • Develop and execute product strategies and roadmaps that align with business goals and client expectations.
  • Build a multi-year roadmap to develop a modern and efficient digital banking experience that both meets business objectives and delights customers
  • Identify market trends, conduct research and perform ongoing competitor analysis to inform the product strategy and identify opportunities for innovation
  • Manage relationships and collaborate with third party vendors or other partners that play a role in the banking ecosystem
  • Ensure compliance with regulatory requirements, including consumer banking compliance and banking regulations
  • Collaborate with business leadership and cross-functional teams, including compliance, legal, technology, and operations, to deliver high-quality products.
  • Drive the development, implementation and continuous improvement of innovative solutions to enhance the client banking experience.
  • Monitor and analyze product performance, client feedback, and market trends to make data-driven decisions.
  • Provide leadership and mentorship to a team of senior product managers, fostering a culture of excellence and continuous improvement.
  • Communicate product vision, strategy, and progress to senior leadership and stakeholders.

Banking Capabilities Product Management Responsibilities:

  • Design and optimize the client banking experience ensuring a seamless integrated cross product view of the client’s relationship
  • Implement digital solutions for client’s every day banking activities, including opportunities for self-service and increased automation, reducing manual processes and enhancing compliance.
  • Develop or leverage vended solutions to deliver banking functionality, relying on industry knowledge and competitive intelligence.
  • Integrate risk assessment tools to identify and mitigate potential fraud and compliance risks.
  • Work closely with client service teams to ensure a banking experience tailored to the needs of ultra-high net worth clients.
  • Collaborate with technology teams to build a scalable platform that is able to support the ever evolving digital banking landscape.

Qualifications:
- Bachelor’s degree in Business, Finance, Computer Science, or a related field; MBA or advanced degree preferred.
- 7+ years of experience in product management, specifically in banking, including retail deposits, treasury management, commercial and retail lending within a financial institution, preferably a wealth management firm.
- Proven track record of managing and leading high-performing product teams.
- In-depth knowledge of regulatory and consumer banking compliance, wholesale banking

  • -Strong analytical skills with the ability to interpret data and make informed decisions.
    - Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
    - Experience with client portal development and integration of banking as a capability within a broader relationship of Wealth Management products and services
  • Strong project management skills, with the ability to manage multiple projects simultaneously.

    Why Join Us:
    - Opportunity to work with a leading financial institution and make a significant impact on the client onboarding experience.
    - Collaborative and innovative work environment.
    - Professional development opportunities and career growth.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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