Solutions Engineer

4 weeks ago

San Francisco, United States Notable Health Full time

Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We don’t just make software.

We are on a mission to fix the broken U.S. healthcare system by helping to eliminate the massive administrative burden that is placed on our nation’s healthcare staff. We hire people from diverse backgrounds and are always looking for employees who bring fresh ideas to our space. Passion is paramount, and at Notable, you will get to work with other talented people who aim to set a new standard for innovation in healthcare.

Role Summary

We are seeking a dynamic and experienced Solutions Engineer to join our go-to-market team. As a Solutions Engineer at Notable, you'll play a pivotal role in driving new market growth by aligning our groundbreaking healthcare technology solutions with the unique needs of healthcare providers, payors, and enterprises. You’ll help transform complex problems into innovative, AI-driven solutions that improve patient care at scale while directly impacting the company’s growth and long-term success. You will leverage your technical expertise and business acumen to understand customer needs, architect and configure high impact solution concepts leveraging Notable’s platform capabilities, deliver compelling product demonstrations, and support the acceleration of new business deals, in addition to contributing to team-wide success.

Key ResponsibilitiesTechnical Sales Execution
  • Lead technical discovery conversations with prospects, aligning customer workflows and pain points to Notable’s platform capabilities.
  • Own the delivery of tailored, impactful demos that resonate with technical and non-technical stakeholders, showcasing Notable’s ability to deliver measurable value, articulating points of differentiation from the competitive landscape.
  • Act as a trusted advisor, translating complex business problems into scalable solutions that shape organizational strategies for healthcare providers and payers.
  • Provide sales support by developing creative solution concepts, addressing customer challenges, and offering clarity on technical feasibility including demonstrating an understanding of their existing enterprise systems.
Systems Development & Collaborative Leadership
  • Contribute to building reusable assets, playbooks, templates, and workflows that elevate the team’s efficiency and scalability for both pre-sales and post-sales engagements.
  • Own the creation and continuous improvement of technical frameworks, demo environments, presentation decks, technical documentation, and customer-facing resources that highlight Notable’s platform.
  • Support junior team members in navigating complex scenarios by offering insights, mentorship, and direct collaboration.
  • Provide guidance on solution packaging for emerging workflows, collaborating with Sales, Product Marketing, and Engineering.
  • Partner with Product and Engineering to communicate customer feature requests, deal-blocking gaps, and critical business use cases.
Qualifications
  • Bachelor's degree required.
  • At least 3-5 years in Sales Engineering, Solutions Engineering, or other Technical Pre-Sales role in a SaaS/PaaS environment.
  • Deep understanding of the healthcare industry, including experience with key healthcare IT systems such as EHRs (Epic, Cerner), Practice Management Systems, and healthcare data standards (HL7, FHIR).
  • Strong ability to align technical solutions with business priorities.
  • Exceptional demo skills with a proven track record of delivering impactful product demonstrations to executive-level audiences.
  • Strong ability to connect customer business problems with software solutions.
  • Excellent written and verbal communication skills.
  • Proficiency with Salesforce or similar CRM systems.
  • Demonstrated ability to work independently and manage multiple high-priority projects simultaneously.
  • Willingness and ability to travel up to 75% of the time, including a location in a major domestic airline hub city.
  • Bonus points for (1) Experience mentoring or collaborating with other technical professionals (e.g., Sales or Solutions Engineers); (2) A track record of creating or improving scalable tools, workflows, or templates for technical sales teams to optimize productivity and effectiveness.
What We're Looking For
  • A creative problem-solver who can approach sales and customer relationships in innovative ways.
  • A self-starter with the ability to thrive in a fast-paced, dynamic environment.
  • An individual with a passion for technology and its potential to transform healthcare.
  • Someone who can effectively balance technical knowledge with business acumen.
  • Exceptional presentation and public speaking skills, with the ability to adapt communication style to various audiences.
  • Strong collaborative skills and the ability to work effectively with cross-functional teams to create compelling demos and sales materials.
  • A quick learner who can rapidly understand and articulate complex technical concepts.
  • A team player who can collaborate effectively across departments and with clients at all levels.
  • A systems thinker who is not just building materials for the upcoming meeting but building systems and processes that scale to unlock new opportunities.
What Makes This Role Unique
  • Cross-Team Influence: This role sits at the critical intersection of Sales, Marketing, Product, and Engineering, offering the opportunity to shape Notable’s solutions with internal and customer inputs.
  • Build & Improve: You’ll not only execute individual engagements but also help scale the broader team by contributing to systems, processes, and reusable materials.
  • Lead From Within: You’ll be encouraged to collaborate with and support other Solutions Engineers, sharing insights and helping refine Notable’s technical collective knowledge.

If you're ready to play a crucial role in driving our company's growth while making a significant impact in the healthcare technology space, we want to hear from you. Join our team and help shape the future of healthcare delivery

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