Customer Service Representative

7 hours ago

Okeechobee, United States Teleperformance USA Full time
Category : Customer Service/Support

 

This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL.

 

About TP

 

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

  

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

 

Teleperformance and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

  

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

 

Your Responsibilities

  • Customer Service Representatives field customer inquiries by finding
  • innovative ways to respond to varying questions, issues, and concerns.
  • Connect with customers via phone/email/chat/and or social media to
  • resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

  • This position will be based onsite at our Port St. Lucie, FL site
  • location. Hires must reside within a 30-mile radius of Port St. Lucie, FL
  • Resume and work history required.
  • Must successfully pass the skills assessment (digital interview)
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Strong desktop computer system skills
  • Proven oral & written communication skill
  • Logical problem-solving skills
  • Ability to navigate Windows operating systems
  • Organization and work prioritization skills
  • 1 year of Call center Inbound call work required

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

 

Teleperformance is an Equal Opportunity Employer

  • Customer Service Representative

    4 weeks ago

    Okeechobee, Florida, United States Teleperformance USA Full time

    About TeleperformanceTeleperformance is a global digital business services company that helps top brands streamline their operations in sustainable ways. We offer a range of benefits, including paid training, competitive wages, full benefits, paid time off, and employee wellness and engagement programs.ResponsibilitiesAs a Customer Service Representative,...

  • Customer Service Representative

    4 weeks ago

    Okeechobee, Florida, United States Gretchen Robertson - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, establishing customer relationships, and working with our agent to establish and meet marketing goals.Responsibilities* Provide...

  • Customer Service Representative

    4 weeks ago

    Okeechobee, Florida, United States Enterprise Mobility Inc Full time

    Job SummaryAs a Customer Service Representative at Enterprise Mobility Inc, you will be responsible for providing exceptional customer service to our clients. This includes facilitating the rental process, verifying and documenting driver information, and resolving customer inquiries and complaints in a friendly and efficient manner.Key Responsibilities*...

  • Customer Service Representative

    4 weeks ago

    Okeechobee, Florida, United States Circle K Stores, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...

  • Medical Customer Service Representative

    4 weeks ago

    Okeechobee, Florida, United States Teleperformance USA Full time

    Customer Service Role OverviewWe are seeking a skilled and empathetic Customer Service Specialist to join our team at Teleperformance USA. As a Medical Customer Service Representative, you will be the primary point of contact for customers, providing exceptional support and resolving issues in a timely and professional manner.Key Responsibilities:Respond to...

  • Seasonal- Customer Service Representative

    2 weeks ago

    Okeechobee, United States Enterprise Mobility Inc Full time

    Overview We are hiring for a seasonal position that will be from December 1 2024- April 30 2025. THIS IS A PART TIME SEASONAL POSITION 25 hours per week Pay is $16.50 /hr Apart from religious observations, must be available to work the schedule below Monday: 8:00am-5:00pm Tuesday:OFF Wednesday: 8:00am-5:00pm Thursday: OFF Friday: 8:00am-5:00pm...

  • Customer Service Representative

    4 weeks ago

    Okeechobee, Florida, United States Town Star Full time

    OverviewWe're a community hub where customers find more than just snacks and fuel. They find smiling faces, helpful service, and a place that feels like home. As part of our team, you'll be the heartbeat of our store, keeping the shelves stocked, the coffee brewing, and our customers happy.ResponsibilitiesCustomer Service Superstar: Be the friendly face that...

  • Customer Service Representative

    4 weeks ago

    Okeechobee, Florida, United States Town Star Full time

    OverviewAs a Mid/Second Shift Associate at Town Star, you will be part of a dynamic team that thrives during the bustling midday and early evening hours. Our convenience store and gas station become a central hub for a diverse range of customers, from lunchtime regulars to evening commuters. If you enjoy a lively environment and interacting with people, this...

  • Customer Service Associate

    4 weeks ago

    Okeechobee, Florida, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our store team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Provide assistance to customers with their selection of merchandise.Complete cash register transactions accurately and...

  • Customer Service Representative

    7 hours ago

    Okeechobee, United States Teleperformance USA Full time

    Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300...

  • Customer Service Liaison

    4 weeks ago

    Okeechobee, Florida, United States State Farm Insurance Full time

    About the Role: As a Customer Relations Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs. This includes providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and...

  • Customer Service Associate

    2 weeks ago

    Okeechobee, United States Teleperformance USA Full time

    Category : Customer Service/Support This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands...

  • Customer Service Associate

    1 month ago

    Okeechobee, United States Teleperformance USA Full time

    Category : Customer Service/Support This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands...

  • Customer Service Representative

    11 hours ago

    Okeechobee, FL, United States Teleperformance USA Full time

    Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages,...

  • Licensed Insurance Representative

    3 days ago

    Okeechobee, United States Teleperformance USA Full time

    Category : Customer Service/Support This position will be based on-site at our Port Saint Lucie, Florida location. About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With...

  • Pre-License Training Representative

    4 weeks ago

    Okeechobee, Florida, United States Teleperformance USA Full time

    About the RoleWe are seeking a skilled Pre-License Training Representative to join our team at Teleperformance USA. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.ResponsibilitiesHandle and respond to customer inquiries in a timely and professional...

  • Licensed Insurance Representative

    2 days ago

    Okeechobee, United States Teleperformance USA Full time

    Category : Customer Service/Support This position will be based on-site at our Port Saint Lucie, Florida location. About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With...

  • Licensed Insurance Representative

    2 days ago

    Okeechobee, United States Teleperformance USA Full time

    Category : Customer Service/Support This position will be based on-site at our Port Saint Lucie, Florida location. About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With...

  • DISH Field Service Technician

    4 weeks ago

    Okeechobee, Florida, United States DISH Full time

    Unlock Your Potential as a DISH Field Service TechnicianAt DISH, we're pushing the boundaries of what's possible in the world of satellite television and wireless communication. As a Field Service Technician, you'll play a critical role in delivering exceptional customer experiences and ensuring our customers have access to the latest technology.What You'll...

  • Customer Support Specialist

    3 months ago

    OKEECHOBEE, United States Teleperformance USA Full time

    Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300...