Anchor NW Property Group | FIELD COORDINATOR

2 weeks ago

beaverton, United States Anchor NW Property Group Full time

Anchor NW Property Group is currently looking for a detail-oriented FIELD COORDINATOR to join our team. We are a collaborative, family-owned management company with over 30 beautiful apartment communities throughout the Portland Metro area and a corporate office located in Beaverton.


The role of FIELD COORDINATOR involves the scheduling of work orders for tenant requests, as well as building repair/maintenance issues. The Field Coordinator communicates directly with tenants, maintenance technicians, and office staff, ensuring tasks are prioritized and handled in a timely manner. This role requires the ability to multi-task across several platforms, monitor incoming communications and update the daily calendar as needed.


Schedule:

  • Full time, Monday – Friday, 8am – 4:30pm


Compensation:

  • $26 - $28/hour (depending on experience)


Benefits:

  • 100% Company Paid Medical, Dental & Vision Insurance – after 60 days
  • Additional upgrade options for spouse/child/family coverage also available
  • 2 weeks Paid Time Off – Front Loaded after 90 days
  • 401(k) Matching 3% - after 6 months


Duties/Responsibilities:

  • Oversee, sort and organize all unit-related work orders.
  • Act as primary point of contact for day-to-day property management work orders.
  • Coordinate with tenants for permission to enter and scheduling of entry.
  • Ensure all maintenance work orders are completed correctly and to the standards of Anchor NW Property Group.
  • Maintain all maintenance logs, work orders, and any other paperwork as needed.
  • Work with the Turnover Coordinator to schedule and coordinate a team of 18+ maintenance staff in an efficient and effective manner, making the best possible use of time and resources.
  • Work with the Asset Coordinator and Tenant Relations team on any building-wide issues.
  • Comply with all applicable laws, ordinances, and policies.
  • Support Asset Coordinator as needed.


Software Platforms Used:

  • Sightplan
  • HappyCo
  • Google Office Suite
  • T-Sheets
  • Monday.com
  • Resman


Required Skills & Experience:

  • 2+ years working in customer service or technical support field.
  • Demonstrated ability to assess ambiguous situations.
  • Demonstrated communication and de-escalation skills.


Job Type: Full-time


Pay: $26.00 - $28.00 per hour


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday


Experience:

  • Google Suite: 1 year (Required)
  • Microsoft Outlook: 1 year (Required)
  • Property management: 1 year (Preferred)


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