Senior Director, Global Go-to-Market

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

The Global Go‑to‑Market Senior Director is responsible for designing, implementing, and governing a unified global commercial operating model across direct and indirect channels. This role leads the transformation of how we engage with customers and distributors worldwide, ensuring consistency, efficiency, and strategic alignment across regions. The role operates as a peer to the VP Global SCD and works hand in hand with the Global SCD VP to align strategy, governance, and execution globally.

The position requires a senior commercial leader who can navigate a complex matrix organization, influence senior stakeholders, negotiate with diverse distributors, and drive clarity in markets where go‑to‑market models vary significantly. The successful candidate will bring a strong strategic mindset paired with hands‑on execution capability, enabling the company to scale effectively and grow market share globally.

How will YOU create impact here at USP?

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Senior Director, Global Go‑to‑Market has the following responsibilities:

Global GTM Strategy & Governance

• Develop and own the global go‑to‑market strategy across direct and indirect channels, in conjunction with the Region Managers, to ensure alignment with local market realities and commercial priorities.
• Partner with PROpS leadership, with the VP Global Sales, to ensure the GTM strategy supports broader operational and commercial objectives.
• Recommend the optimal operating model for each country based on market maturity, customer needs, cost‑to‑serve, and strategic priorities.
• Establish a global GTM governance framework to ensure alignment, transparency, and accountability across regions.

Distributor & Channel Optimization

• Segment and prioritize the global distributor network based on value, capability, and strategic fit.
• Define partnership models, performance expectations, and incentive structures that drive growth and market share expansion.
• Lead complex negotiations with distributors (including commercial terms, exclusivity, service levels, and transition plans) in conjunction with the Regional Managers to ensure alignment with local market dynamics and strategic priorities.
• Own the relationship with any global or super‑regional distributor and be accountable for their commercial performance and overall results.
• Identify opportunities to consolidate, upgrade, or exit low‑value distributor relationships.

Commercial Execution & Enablement

• Provide country and regional