Serena & Lily | Outlet Manager

16 hours ago


hilton head island, United States Serena & Lily Full time

Serena & Lily is seeking an Outlet Store Manager at our outlet location in Hilton Head, SC.

The Outlet Store Manager is responsible for creating a first-rate customer experience through superior sales and service, as well as holding responsibility for store operations and inventory control. The ideal candidate will establish and maintain client services, oversee the operation of the store through sales, hiring, merchandising, and inventory. This is a fulltime role and will include some holidays, weekdays, and weekends.


RESPONSIBILITIES:

  • Provide leadership to the sales and stock team in customer interaction, store operations, and inventory control.
  • Create a warm, welcoming, inspiring on-brand customer experience. Ensure that each client receives outstanding customer service by providing a warm, friendly environment which includes greeting and acknowledging everyone, maintaining outstanding standards, solid product knowledge and all other components of client service.
  • Provide relevant advice related to product knowledge.
  • Work together with Outlet Ops team to ensure appropriate merchandise stock levels, merchandise presentations; signing, and assortment in all departments; ensure selling floor is well stocked. Lead and maintain visual standards of the store.
  • Understand, uphold and monitor compliance with company policies and procedures.


QUALIFICATIONS:

  • Prior retail store leadership
  • Excellent communication skills, willingness to engage with clients
  • Proven track record working in a team environment
  • Proven ability to deliver excellence in customer service
  • Solid communication and interpersonal skills
  • Willingness to ask questions and seek solutions; a self starter
  • Technical proficiency, prior use of Square or Netsuite a plus
  • Microsoft Windows proficiency, especially Word and Excel

Essential Physical Requirements:

  • Ability to process information and merchandise through computer system and POS system.
  • Ability to communicate well with associates and customers.
  • Ability to read, count and write to accurately complete all documentation.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to operate and use all equipment necessary to run the store.
  • Ability to climb ladders.
  • Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds.
  • Ability to work varied hours/days to oversee store operations


COMPENSATION:

  • $60-70k per year is theanticipated starting base pay for this role. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
  • Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits. Employees can enroll in our company’s 401k plan. During the first year of employment, full-time employees accrue fourteen days of PTO and seven paid holidays throughout the year.


  • Outlet Manager

    23 hours ago


    Hilton Head Island, United States Serena & Lily Full time

    Serena & Lily is seeking an Outlet Store Manager at our outlet location in Hilton Head, SC.The Outlet Store Manager is responsible for creating a first-rate customer experience through superior sales and service, as well as holding responsibility for store operations and inventory control. The ideal candidate will establish and maintain client services,...


  • Hilton Head Island, United States AW Labor Solutions Full time

    Great opportunity for individuals interested in working in the U.S. on a TN Visa. Only citizens of Canada and Mexico are eligible for the TN Visa program. Assistant Restaurant Manager The Assistant Restaurant Manager will oversee proper training and supervision of all restaurant personnel, to deliver prompt, courteous service in a manner that complies with...


  • Hilton Head, South Carolina, United States Marriott Full time

    Marriott is seeking a dynamic Food and Beverage Operations Director to lead our team at The Westin Hilton Head Island Resort & Spa. As a key member of our management team, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring exceptional guest experiences, and driving revenue growth.Job SummaryWe are looking...

  • Engineer II

    1 month ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24193973Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with...

  • Engineer II

    1 month ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24193973Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with...

  • Engineer I

    1 month ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Additional InformationFull time, up to $500 Sign on BonusJob Number24193965Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond and attend to...

  • Engineer I

    1 month ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Additional InformationFull time, up to $500 Sign on BonusJob Number24193965Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond and attend to...

  • Engineer I

    1 month ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Additional InformationFull time, up to $500 Sign on BonusJob Number24193965Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond and attend to...

  • Engineer I

    1 month ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Additional InformationFull time, up to $500 Sign on BonusJob Number24193965Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond and attend to...

  • Engineer I

    1 month ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Additional InformationFull time, up to $500 Sign on BonusJob Number24193965Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond and attend to...

  • Engineer I

    4 weeks ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Additional InformationFull time, up to $500 Sign on BonusJob Number24193965Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond and attend to...

  • Engineer I

    4 weeks ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Additional InformationFull time, up to $500 Sign on BonusJob Number24193965Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond and attend to...

  • Engineer I

    4 weeks ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Additional InformationFull time, up to $500 Sign on BonusJob Number24193965Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond and attend to...

  • Engineer I

    2 weeks ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Engineer I at Marriott International, Inc summary: The Engineer I at The Westin Hilton Head Island Resort & Spa is responsible for responding to guest repair requests and performing preventive maintenance on various equipment. The role requires basic knowledge of electrical, mechanical, plumbing, and HVAC systems, as well as communication skills to...

  • Engineer II

    4 weeks ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24193973Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with...

  • Engineer II

    4 weeks ago


    Hilton Head Island, United States Marriott International, Inc Full time

    Additional InformationJob Number24193973Job CategoryEngineering & FacilitiesLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with...

  • Assistant Sous Chef

    2 months ago


    Hilton Head Island, United States Marriott Full time

    Additional InformationJob Number24187302Job CategoryFood and Beverage & CulinaryLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY   Management position that focuses on successfully accomplishing...

  • Assistant Sous Chef

    2 months ago


    Hilton Head Island, United States Marriott Full time

    Additional InformationJob Number24187302Job CategoryFood and Beverage & CulinaryLocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY   Management position that focuses on successfully accomplishing...


  • STATEN ISLAND, United States C&W Services Full time

    C&W Services - Full time [Maintenance Mechanic] As a Maintenance Technician at C&W Services, you'll: Perform routine maintenance tasks such as repairing electrical systems, plumbing fixtures, and HVAC equipment; Conduct inspections to identify and resolve issues related to building systems and equipment; Troubleshoot and repair malfunctioning machinery and...

  • Engineer I

    4 weeks ago


    Hilton Head Island, SC, United States Marriott International, Inc Full time

    Additional InformationFull time, up to $500 Sign on Bonus Job Number 24193965 Job Category Engineering & Facilities Location The Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY ...