IRIS Software Group | Information Technology Support Analyst | ann arbor, mi

1 month ago


ann arbor, United States IRIS Software Group Full time

The Role:

The purpose of an IT Support Analyst for an IT Service Desk onsite in the office is to serve as the frontline technical support, addressing and resolving a wide range of hardware and software issues. Being physically present in the office allows for immediate, hands-on assistance, ensuring that employees experience minimal disruption to their work due to IT-related problems. The role involves troubleshooting, diagnosing, and resolving technical issues, as well as providing guidance and support to users. The IT Support Analyst plays a key role in maintaining the overall IT infrastructure's health and helps in fostering a productive work environment through efficient technical support.


Responsibilities:

Providing first-level contact and problem resolution for all users with hardware, software, and applications problems.

Resolving user-reported issues using available tools and following procedures and policies for the handling of support cases.

Troubleshooting and diagnosing problems to determine their root causes and finding appropriate solutions.

Escalating unresolved issues to the appropriate higher-level support team.

Documenting all user interactions and steps taken to resolve incidents in the service desk system.

Maintaining and updating the knowledge base with accurate and up-to-date technical information.

Assisting with the setup and configuration of end-user hardware and software.

Conducting hardware and software inventory management to ensure accuracy and accountability.

Participating in IT projects as required by the management.

Providing on-the-spot training to end-users to prevent recurring issues.

Ensuring security and privacy protocols are followed to protect systems and sensitive information.



  • ann arbor, United States IRIS Software Group Full time

    The Role: The purpose of an IT Support Analyst for an IT Service Desk onsite in the office is to serve as the frontline technical support, addressing and resolving a wide range of hardware and software issues. Being physically present in the office allows for immediate, hands-on assistance, ensuring that employees experience minimal disruption to their work...


  • Ann Arbor, Michigan, United States Anesthesia Associates of Ann Arbor Full time

    Job Title: Cardiac Anesthesiologist Opportunity in Ann Arbor, MIAbout the Position:Anesthesia Associates of Ann Arbor is seeking a skilled Cardiac Anesthesiologist to join our team at Trinity Health Ann Arbor in Ann Arbor, MI. As a key member of our group, you will be responsible for providing high-quality anesthesia care to patients undergoing cardiac...


  • Ann Arbor, United States Anesthesia Associates of Ann Arbor Full time

    Join a top quality, Anesthesia group servicing is seeking a Cardiac Anesthesiologist to join our practice at Trinity Health Ann Arbor in Ann Abor, MI.Recruitment package:Strong, competitive base salary + bonus potentialFlexible scheduling!Collegial group!Moving allowanceAverage 8-10 weeks vacation per yearExcellent benefit package including medical, dental,...


  • Ann Arbor, Michigan, United States BrightStar Care of Howell Brighton Ann Arbor, MI Full time

    Job DescriptionWe are seeking a compassionate and dedicated individual to join our team as a Caregiver at BrightStar Care of Brighton / Ann Arbor, MI. As a Caregiver, you will play a vital role in providing high-quality care to our clients, enabling them to maintain their independence and dignity.About UsBrightStar Care of Brighton / Ann Arbor, MI is a...

  • Home Caregiver

    1 week ago


    Ann Arbor, Michigan, United States Right at Home Ann Arbor, MI Full time

    We are seeking a compassionate and dependable caregiver to join our team at Right at Home Ann Arbor. As a caregiver with us, you will have the opportunity to make a positive impact on the lives of our clients, providing them with the support and care they need to maintain their independence.About UsRight at Home Ann Arbor is a rapidly growing, in-home care...

  • Senior Caregiver

    4 weeks ago


    Ann Arbor, Michigan, United States BrightStar Care of Howell Brighton Ann Arbor, MI Full time

    BrightStar Care of Howell / Brighton / Ann Arbor, MI is seeking a dedicated Senior Caregiver to join our team.About UsWe value the well-being of our employees and provide best-in-class benefits packages and support systems. Our mission is to make a difference in the lives of seniors living in our community.SalaryThe estimated salary for this position is...

  • Home Health Caregiver

    4 weeks ago


    Ann Arbor, Michigan, United States BrightStar Care of Howell Brighton Ann Arbor, MI Full time

    We are seeking a skilled and compassionate Caregiver to join our team at BrightStar Care of Brighton / Ann Arbor, MI. As a Caregiver, you will have the opportunity to make a meaningful difference in the lives of seniors living in our community.About UsBrightStar Care is a leading provider of home health care services, dedicated to delivering high-quality...


  • Ann Arbor, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Sunbelt Staffing is currently working with a school district that is actively looking for Board-Certified Behavior Analyst (BCBA) near Ann Arbor, MI. Interviews are currently being scheduled, so please apply below if interested.Opening: Board-Certified Behavior...


  • Ann Arbor, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Sunbelt Staffing is currently working with a school district that is actively looking for Board-Certified Behavior Analyst (BCBA) near Ann Arbor, MI. Interviews are currently being scheduled, so please apply below if interested.Opening: Board-Certified Behavior...

  • Home Health Aide

    3 days ago


    Ann Arbor, Michigan, United States Village Caregiving - Ann Arbor Full time

    Personal Care Assistant OpportunityJob Type: Full-time, Part-timeLocation: Ann Arbor, MISalary: $45,000 - $60,000 per yearAbout the JobWe are seeking a skilled Personal Care Assistant to join our team in Ann Arbor. As a Personal Care Assistant, you will work closely with our clients to provide personalized care and support.ResponsibilitiesProvide personal...


  • Ann Arbor, Michigan, United States Right at Home Ann Arbor, MI Full time

    Job OverviewWe are seeking a dedicated and compassionate Home Health Care Professional to join our team in Ann Arbor, MI. As a caregiver for Right at Home Ann Arbor, you will have the opportunity to make a positive impact on the lives of our clients and their families.About the RoleThis is a rewarding career opportunity for individuals who are passionate...


  • Ann Arbor, Michigan, United States SPENGA Ann Arbor Full time

    Job OverviewA dynamic and ambitious Sales Manager is needed to lead the team at SPENGA Ann Arbor.Key ResponsibilitiesSell memberships and retail products, meeting and exceeding sales targetsDevelop strategies to retain and increase client participation, fostering a loyal customer baseMaintain studio equipment and facilities, ensuring a clean and safe...

  • Lead Dentist

    4 weeks ago


    Ann Arbor, Michigan, United States Ann Arbor Smiles Full time

    Opportunity for an Experienced Dentist We are seeking a skilled and accomplished dentist to join our team at Ann Arbor Smiles. As a lead dentist, you will play a key role in delivering exceptional patient care and contributing to the growth of our dental group. **Company Overview**: At Ann Arbor Smiles, we have a long-standing reputation for excellence...


  • Ann Arbor, Michigan, United States Handyman Connection of Ann Arbor, MI Full time

    Salary and BenefitsAs a handyman with Handyman Connection of Ann Arbor, you can expect to earn between $40-$60 per hour, depending on your skillset. Our benefits include flexible scheduling, 401(k) matching, and a professional office team to support your work.


  • Ann Arbor, Michigan, United States Handyman Connection of Ann Arbor, MI Full time

    We are seeking a skilled handyman to join our team at Handyman Connection of Ann Arbor, MI. As an experienced contractor, you will have the opportunity to work on a variety of home improvement projects and provide excellent customer service to our clients.About the RoleThis is a full-time position that requires a high level of expertise in multiple types of...


  • Ann Arbor, United States Anesthesia Associates of Ann Arbor Full time

    We are seeking a General Anesthesiologist to join our practice serving Trinity Health Ann Arbor, a 537-bed teaching hospital located on a 340-acre campus in Ann Arbor, Michigan. Trinity Health Ann Arbor has been named a Top 100 Hospital and is at the forefront of many clinical specialty areas.  A teaching hospital, there are 150 house officers at Trinity...

  • Home Care Assistant

    4 weeks ago


    Ann Arbor, Michigan, United States Senior Helpers of Ann Arbor, MI Full time

    We are seeking a compassionate and responsible Home Care Assistant to join our team at Senior Helpers of Ann Arbor, MI.Compensation:The hourly rate for this position is $16.50, with opportunities for wage increases for shorter shifts less than 3 hours.Job Summary:This role involves providing companionship and support to seniors in their homes, assisting with...


  • Ann Arbor, Michigan, United States Right at Home Ann Arbor, MI Full time

    We are seeking an experienced and compassionate Caregiver to join our team at Right at Home Ann Arbor, MI. As a Caregiver with us, you will have the opportunity to make a meaningful difference in the lives of our clients while enjoying a flexible schedule and competitive compensation package.About the RoleAs a Caregiver, you will provide essential support...


  • Ann Arbor, Michigan, United States Sunbelt Staffing Full time

    Job DetailsSunbelt Staffing is actively seeking a Board Certified Behavior Analyst (BCBA) for a full-time position near Ann Arbor, Michigan.Location: On-site position near Ann Arbor, MIJob Type: Full-timeAbout the PositionThis opportunity involves working with a caseload of K-12th grade students, providing behavior analysis and support services. We are...


  • Ann Arbor, United States Soliant Full time

    Minimum 1+ years school psychologist experience required.Job Title: School Psychologist Ann Arbor, MI Location: Ann Arbor, Michigan Contact: Emma Guerrero | Soliant Education | emma.guerrero@soliant.com Qualifications: Masters or Doctoral degree in School Psychology Valid Michigan certification as a School Psychologist Proficiency in conducting...