Bernard Nickels

Type: Contract (Part-Time)

Start Date: January 2025

End Date: Ongoing

Work Schedule: Monday-Friday, 4 to 6 hours per day, up to 30 hours per week

Location: Miami, FL

Travel: Some travel (10 to 12 times per year) to Miami-Dade County Public Schools will be required as part of this position. Travel and parking expenses will be reimbursed.

Pay Range: $22 to $26 per hour

Overview: The Employee Benefits Specialist will work as a contractor for a well-known Vision Insurance company on-site at the Miami-Dade County Public Schools (MDCPS) main administration office in Miami, FL. This individual will be an integral part of the MDCPS benefits team and will work closely with them to serve the staff of MDCPS. The successful candidate is expected to deliver a high-level of personalized customer service.

Responsibilities:

• Serve as a liaison between our Vision Insurance client's home office and MDCPS

• Support MDCPS in the administration & management of the vision plan

• Serve the employees of MDCPS by being an expert on the vision plan but also have working knowledge of all benefit offerings

• Handle walk-in traffic with benefit questions

• Handle benefit phone calls from employees regarding vision plan

• Travel to schools throughout district to educate employees on benefits programs and wellness initiatives.

• Attend Health Fairs & Open Enrollment Events

• Work eligibility exception reports for MDCPS

• Work reconciliation reports

• Handle paperwork for COBRA applicants

• Other duties as requested

Requirements:

• High School Diploma/GED required; a college degree is preferred.

• Bilingual in Spanish (required).

• Experience with the administration of vision care plans and other benefits plans.

• Above average oral and written communication skills.

• High-level of attention to detail.

• Ability to serve in a customer-facing role.

• Ability to work autonomously (without needing a lot of performance feedback).

• This role requires access to reliable transportation.