Dynamics CRM Technical Lead

3 weeks ago

houston, United States Wipro Full time

Job Title: MS Dynamics CRM Lead

Location: Houston,TX

Duration: Full Time

Job Description:

  • 9+ years in Dynamics 365/CRM (CE) using Microsoft Dynamics 365 Customer Service and Field Service (Experience in RSO, Connected field service and CoPilot are a plus)
  • 5+ years current and deep field service domain experience with implementing large engagements on D365 field service.
  • 5+ years mix of hands-on experience on business applications implementation, architectural design, and strategic intuition for business.
  • Guide customer on the best approach for planned enhancements on field service implementation .
  • Confirmed experience leading projects through the entire project lifecycle. This includes handling multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction.
  • Hands on experience in writing custom code for D365 using plugins and custom pages, Microsoft Power Automate flows, Azure Web Apps, Azure Functions is required.
  • Proven ability assessing feasibility of migrating customer solutions and/or integrating with 3rd party systems both Microsoft and non-Microsoft platforms.
  • Proven experience developing and maintaining technical architectures, documentation, frameworks, and strategies as they relate to Microsoft Dynamics implementations.
  • Excellent verbal communication and customer handling skills.
  • Exposure to enterprise planning and delivery tools such as Azure DevOps.
  • Agile Software Development experience.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis.. Wipro provides equal opportunities to all and values diversity

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