Quality Assurance
2 months ago
Insomnia Cookies is on a journey to become the most imaginative sweet indulgence brand in the world. As we grow our company and community of Insomniacs, we are actively adding a skilled Quality Assurance & Food Safety Manager to our expanding R&D team Based out of our HQ in Center City Philadelphia and reporting directly to the Vice President of Cookievation/R&D, the Quality Assurance & Food Safety Manager will provide food safety and quality assurance expertise to assist in elevating our processes at the in-store bakery level as well as holding suppliers accountable to our supplier expectations.
This role will manage the day to day activities of complaint resolution, supplier/distributor auditing, and providing the Cookievation team with food safety/quality assurance requirements for new products and LTO’s.
Sweet Position Perks:
• 4 day work week (yupp, we get every Friday off)
• A competitive base salary plus annual bonus compensation package
• Enrollment in our Cookie Jar deferred compensation program
• Excellent comprehensive benefits coverage that includes medical, dental, vision, prescription plans and pet insurance
• 401K with contribution match
• Paid vacation plus 2 Insomnia Cookies personal wellness days
Job Responsibilities:
- Assign food safety courses and exams to meet local, state, and federal food safety requirements for restaurants as needed.
- Manage the quality complaint resolution program from collection to resolution for all food, paper, packaging, smallwares, equipment.
- Conduct annual supplier audits to ensure suppliers continue to meet Insomnia Cookies high level of performance.
- Conduct annual distributor audits to ensure distributors continue to meet Insomnia Cookies high level of performance.
- Qualify potential new suppliers or distributors to determine they meet Insomnia Cookies expectations.
- Lead the Insomnia Cookies Food Safety Committee to ensure we continue to provide safe, quality products to our insomniacs.
- Develop and manage all Insomnia product specifications including food, paper, packaging, smallwares, and equipment.
- Provide food safety expertise and training to all teams as needed.
- Develop, monitor, and manage an Insomnia Cookies HACCP Plan to determine potential risks or areas of vulnerabilities.
- Maintain and update a Food Safety Manual for all retail bakeries.
- Serve as food safety/quality assurance expert advisor to all teams within the Insomnia Cookies organization.
Desired Skills & Qualifications
- B.S. in Food Science, or related degree required
- 5 plus years of experience in QA related role required
- Knowledge of food products and commercialization, including quality assurance, supplier manufacturing and processes
- Knowledge of food safety and HACCP principles. Servsafe Certified.
- Strong interpersonal skills
- Independent, out of the box thinking
- Flexible/Adaptable
- Problem Solver/Solution Provider
- Good organizational skills and ability to multi-task.
- Good verbal, written, computer communication skills
- Detail oriented
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