Quality Assurance

7 days ago

philadelphia, United States Insomnia Cookies Full time

Insomnia Cookies is on a journey to become the most imaginative sweet indulgence brand in the world. As we grow our company and community of Insomniacs, we are actively adding a skilled Quality Assurance & Food Safety Manager to our expanding R&D team Based out of our HQ in Center City Philadelphia and reporting directly to the Vice President of Cookievation/R&D, the Quality Assurance & Food Safety Manager will provide food safety and quality assurance expertise to assist in elevating our processes at the in-store bakery level as well as holding suppliers accountable to our supplier expectations.


This role will manage the day to day activities of complaint resolution, supplier/distributor auditing, and providing the Cookievation team with food safety/quality assurance requirements for new products and LTO’s.


Sweet Position Perks:

• 4 day work week (yupp, we get every Friday off)

• A competitive base salary plus annual bonus compensation package

• Enrollment in our Cookie Jar deferred compensation program

• Excellent comprehensive benefits coverage that includes medical, dental, vision, prescription plans and pet insurance

• 401K with contribution match

• Paid vacation plus 2 Insomnia Cookies personal wellness days


Job Responsibilities:

  • Assign food safety courses and exams to meet local, state, and federal food safety requirements for restaurants as needed.
  • Manage the quality complaint resolution program from collection to resolution for all food, paper, packaging, smallwares, equipment.
  • Conduct annual supplier audits to ensure suppliers continue to meet Insomnia Cookies high level of performance.
  • Conduct annual distributor audits to ensure distributors continue to meet Insomnia Cookies high level of performance.
  • Qualify potential new suppliers or distributors to determine they meet Insomnia Cookies expectations.
  • Lead the Insomnia Cookies Food Safety Committee to ensure we continue to provide safe, quality products to our insomniacs.
  • Develop and manage all Insomnia product specifications including food, paper, packaging, smallwares, and equipment.
  • Provide food safety expertise and training to all teams as needed.
  • Develop, monitor, and manage an Insomnia Cookies HACCP Plan to determine potential risks or areas of vulnerabilities.
  • Maintain and update a Food Safety Manual for all retail bakeries.
  • Serve as food safety/quality assurance expert advisor to all teams within the Insomnia Cookies organization.


Desired Skills & Qualifications

  • B.S. in Food Science, or related degree required
  • 5 plus years of experience in QA related role required
  • Knowledge of food products and commercialization, including quality assurance, supplier manufacturing and processes
  • Knowledge of food safety and HACCP principles. Servsafe Certified.
  • Strong interpersonal skills
  • Independent, out of the box thinking
  • Flexible/Adaptable
  • Problem Solver/Solution Provider
  • Good organizational skills and ability to multi-task.
  • Good verbal, written, computer communication skills
  • Detail oriented

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