Branch Manager – Canada West

1 month ago

Columbia, United States Hi-Tech Fasteners, Inc. Full time
The Company:

Hi-Tech Fasteners, Inc. (HTF) has been a leading master-stocking distributor of fasteners, electronic
hardware, and components for over 30 years. By building strategic and dependable customer and
manufacturer relationships, HTF has steadily grown from a local distributor to one with an international
presence and reach. Through our distribution facilities in both the United States and Canada, we strive to
meet our goal of exceptional service and “delivering the parts our customers need when they need
them.”

The Opportunity:

HTF is looking for a results-oriented and motivated individual to manage the Richmond office in the British
Columbia, Canada. The Richmond Branch is a stocking location staffed with a team of four who handle
sales and order fulfillment functions for the region. The Branch Manager will be responsible for day-to-day
operations, as well as business development and sales strategy for Western Canada. He/she will serve in
a leadership and decision-making role while benefiting from the presence of an experienced and long-tenured team.

This person will have the ability and drive to bring a fresh perspective and positive change
to the team while overseeing and supporting the daily operational and sales functions. Support functions
such as IT, purchasing, accounting, and human resources are provided by HTF’s Corporate offices in
Frederick, Maryland, USA. This position reports to the General Manager of HTF Canada based in
Mississauga, Ontario, with a dotted line reporting to HTF’s Executive Management.

Duties and Responsibilities:Sales and Sales Management Duties:
  • Develop and implement sales strategies, identifying new and strengthening existing opportunities
    in the Western Canada market.
  • Co-manage customer relationships and expectations through collaboration with the Territory
    Manager.
  •  Building and maintaining strong relationships with key customers to drive sales and ensure
    customer satisfaction.
  • Ensure sales strategies and processes are aligned with the overall Corporate sales strategy and
    direction.
  • Provide guidance to inside sales/order support.
  • Participate in the planning and organization of local and regional trade shows.
  • Provide sales staff training, coaching, and guidance to improve their skills and performance.
  • Must be available for local, regional, and overnight travel within the Territory.
Operational and Management Duties:
  • Oversee day-to-day branch operations to ensure customer orders are quoted and fulfilled in a
    timely and accurate manner.
  • Work closely with manufacturing reps on product offerings, technical questions, etc.
  • Monitor and manage the utilization of and relationship with local carriers/couriers (freight).
  • Work closely and alongside the Ontario-based and US Based Sales and Corporate Teams.
  • Perform executive tasks such as P&L review, analysis, and budgeting.
  • Work closely with the Corporate IT team to identify and promote the use of technology and processes
    to streamline operations and enhance the customer experience.
  • Provide direction and guidance through direct oversight and management of all branch
    employees.
Skills and Key Competencies:
  • Strong leadership, communication, and people development skills.
  • Possess a hands-on, results-oriented philosophy.
  • Ability to learn and adapt to a changing market.
  • Excellent interpersonal, problem resolution and team building skills.
  • Excellent communication skills – written and verbal
  • Proven ability to multi-task in a fast-paced environment and manage competing priorities.
  • Must be a self-starter with a high energy level, drive to succeed, and the ability to work without
    supervision.
  • Possess an outgoing, friendly and positive demeanor.
  • High level of professionalism, focusing on customer service, organization, and being an overall
    team player.
Education and Qualifications:
  • A bachelor’s degree is preferred; equivalent work experience may be substituted instead of a degree.
  • 7-10 years of Operational/Sales Management experience.
  • Must have recent and relevant experience in a Distribution environment.
  • Strong technical/mechanical aptitude with the ability to develop a working knowledge of all
    products.
  • Strong working knowledge of Microsoft Office and sales-related applications (CRMs, sales
    reporting and automation tools, etc.)
  • Experience working with ERP systems and platforms.
Compensation and Benefits:
  • Competitive base salary and commission component.
  • Participation in a discretionary, companywide monthly bonus program based on
    achievement of revenue targets
  • Medical, Dental, Vision Insurance & Prescription Coverage for Eligible Employees and Dependents
  • Paid Time Off
  • Participation in RRSP Plan with Employer Match after one year of full-time employment
  • Company paid long-term disability insurance
  • Participation in short-term disability insurance

Please send a resume to “HR@htfinc.com” or click the button below to apply now.

Hi-Tech Fasteners, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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