Chief Program Officer

1 week ago

Town of Hempstead, United States Mental Health Association of Nassau County Full time

Description

Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming our Chief Program Officer.

The Chief Program Officer (CPO) directly reports to the Executive Director of Mental Health Association of Nassau County. The CPO is responsible for administering programs and has oversight of agency Residential and Facilities departments. The CPO ensures the programs are successful, effective, and impactful. The CPO plays a key leadership role with the Executive Director in guiding the agency’s mission and organizational success. The CPO maintains daily operations in the Executive Director's absence.

Essential Duties & Responsibilities

  1. Serves as a key member of the executive leadership team.
  2. Acts as a strategic partner on the executive team and works closely with the team to ensure they are meeting performance expectations.
  3. Works collaboratively to develop and improve systems, processes, controls, and procedures that improve the overall efficiency of the operational programs and ensure excellent client service.
  4. Establishes measurable, achievable program area goals and objectives on an annual basis and monitors progress.
  5. Direct oversight of Program Directors, Facilities, and IT departments. Builds their supervisory and managerial leadership skills to engage, encourage, empower, and motivate program staff.
  6. Cultivates relationships and establishes partnerships between different program areas, encouraging knowledge sharing, resource utilization, and collaborative problem-solving.
  7. Assists with the selection of new team members when applicable. Evaluates the performance of team members; provides regular feedback and coaching regarding employee performance. Addresses disciplinary issues as needed.
  8. Works collaboratively with the Executive Director to develop and implement innovative programs and services that align with the organization’s mission.
  9. Collaborates with Chief Financial Officer (CFO) to budget and monitor programmatic operations to ensure sound fiscal and systems management and provide guidance and oversight on budgets and financial monitoring to program directors and managers.
  10. Maintains up-to-date knowledge of all State and Federal regulations and guidelines pertaining to programs.
  11. Promotes and represents Mental Health Association of Nassau County by serving on industry and community-based committees, boards, and professional organizations.
  12. Works autonomously, while ensuring Executive Director expectations are met.
  13. In the absence of the Executive Director, the CPO, in partnership with the CFO, is responsible for the day-to-day operations of the agency.

Requirements

Education & Experience

  1. Master’s degree in social sciences, human services, or another related field required.
  2. A minimum of 10 years of progressively more responsible administrative experience within the human services industry, including at least 5 years in an executive leadership role.

Other Qualifications

  1. Must have sound judgment and strong decision-making skills. Must be able to think strategically and provide inspirational leadership. Must be flexible and able to adapt to the changing needs of the community. Must have excellent written and verbal communication skills. The position is based out of the Hempstead office but must be willing to travel to all agency locations and attend trainings and conferences as needed.

Benefits

MHANC offers an extensive benefits package to full-time employees, which includes:

  1. Medical
  2. Dental
  3. Vision
  4. Health Savings Account
  5. Flexible Spending Account
  6. 403(b) Retirement Plan
  7. Life Insurance
  8. Paid Time Off
  9. Paid Sick & Safe Leave
  10. Long Term Disability
  11. Short Term Disability
  12. Paid Holidays
  13. Employee Assistance Program
  14. Pre-Tax Commuter Benefit
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