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General Manager

2 months ago


Walnut Creek, United States JLL Full time

JLL has an exciting opportunity to lead our growing Industrial Property Management team in Walnut Creek as a General Manager.


What You'll Be Doing

  1. Providing an experiential approach which guides a differentiated property management experience, resulting in better care and better business.
  2. Support the growth of our business by providing people integration and synergy.
  3. Develop our people for bigger and better roles.
  4. Supporting ambitions beyond the workplace.
  5. Applying new technology and data to drive change.

What this job involves

  1. Managing industry changing properties. As the General Manager (GM), you will provide leadership to your team and outstanding customer service to your clients, while managing an industrial portfolio. You are responsible for all aspects of client and tenant satisfaction. As the lead professional, you will also be responsible for preparing budgets and financial reports, managing TI and/or capital improvement projects, and developing your staff. You will be an excellent communicator (both written and verbal) to both building owners and tenants to ensure an ongoing, successful relationship.
  2. Creating strategic and collaborative solutions. You are an individual who sees the big picture, acts decisively and focuses on creating an energized and collaborative environment. As a General Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication.
  3. Embracing the human side of business. You are people focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to communicate well and manage client, tenant and vendor relationships will allow for seamless conflict resolution and client retention.

What We're Looking For

  1. Bachelor's degree (preferred).
  2. 5 years of Property Management experience (Industrial preferred).
  3. Must have strong financial acumen and experience preparing budgets, CAM reconciliations, and other types of related financial reports.
  4. Familiarity with building systems, lease negotiation, documentation and administration.
  5. Must have at least (3) years of management experience.
  6. CA Real Estate License is required.
  7. Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required.

A relationship builder

Both verbal and written communication skills are vital, and, of course, you'll be good at establishing relationships with all levels of the organization & external clients.


Tech minded

The real estate industry is consistently changing with technology. You'll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset.


An achiever

You'll have a proven track record of results as we'll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment. Most importantly, you'll want to contribute to a diverse, supportive, and talented team.


What's In It For You

  1. Join an industry leader and shape the future of commercial real estate.
  2. Deep investment in cutting-edge technology to power your work.
  3. Comprehensive and competitive benefits plan.
  4. A supportive, caring and diverse work environment designed for your growth and well-being.
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