Managing Director, IT

2 weeks ago

dallas, United States Ztek Consulting Full time

Project description

Detail: The Managing Director provides leadership and oversight of the IT Professional Services team to deliver an elite customer experience through the implementation and daily support of our technology offerings and WMS applications. The Managing Director contributes to our product portfolio with reliable, scalable, and innovative 3PL IT solutions supporting various customers. This position is a critical link between Operations, Customer, Engineering, and IT teams and is accountable for the success and growth of their team and FSC IT overall. Education/Experience Bachelor’s degree or equivalent in Computer Science, Information Systems, or related field and 15+ years of relevant experience. MBA preferred. A minimum of 10+ years of proven management experience in a logistics or transportation environment, preferably 3PL organization, responsible for leading systems development, customer relationships, P&L, and talent management. Global 3PL implementation and application development experience required. Strong foundational knowledge in supply chain management and technology in Retail, eCommerce, and Technology Hardware business verticals. Lean, Six Sigma and Continuous Process Improvement experience desired. Understanding of modern systems architectures including SOA, microservices and cloud native principles. Foundational knowledge of IT technical disciplines related to systems architecture, operating systems, WMS and TMS packages, Automated Robotic Integrations/Implementations, EDI/APIs systems. Understanding of agile principles and methodologies. Advanced management skills required to lead a globally dispersed team, including staff performance and development, team building and communications, resolution of issues and conflicts, and hiring and training employees. Strong executive presence, and demonstrated ability to influence effectively at multiple levels, to gain buy-in and support of key strategies and initiatives. Demonstrated self-confidence, particularly with client relationships; strong relationship-building skills and active listening skills. Excellent communication and presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, teammates, customers, and the general public. Demonstrated experience with a focus on customer service and customer relationship management.

  • Managing Director, IT

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    Dallas, United States Ztek Consulting Full time

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