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Helpdesk L1 at Chattanooga TN

2 months ago

chattanooga, United States HCLTech Full time

Role: HelpDesk Technician L1

Location: Chattanooga TN

Salary: $37,000/annum + Benefits.

Shift: Rotational shift is required.


Job description:

· Strong analytical skills.

· Strong written and verbal communication skills.

· Work under pressure

· Ability to work on multiple activities concurrently.

· Strong systemic thinking and problem solving skills.

· Experience in business process definition and validation.

· Strong troubleshooting skills

· Good documentation skills

· Ability to take a “client” focus when engaging with internal departments / customers.

· Strong technical skills.

· Works well as part of a team.