Field Services Engineer

1 month ago

philadelphia, United States Xeikon Full time

Xeikon

  • We are number 2 in the world of digital print and we compete alongside big players like HP. We stand for a State-of-the-art printing technology. Xeikon provides large-scale solutions to print and packaging suppliers in a variety of consumer and business-to-business markets worldwide
  • As digital printing pioneers; we have been around for more than 30 years
  • We are in a Growing industry; driven by technology. HQ is in Belgium Europe with our own r&d centre and manufacturing site.
  • Xeikon operates in more than 22 countries, we are present in Europe, Asia Pacific and the US. Let’s meet our parent company Flint Group:
  • Revenue 150 million


We are looking for Field Service Technician who travels 80% of the time. We are eager to talk to people with the below credentials,

1. Recent graduates with Associates in Electrical Engineering or related field

2. Military vets with electrical or mechanical technician background

3. Hands-on field techs who work on capital equipment, telecom or related industries

We will teach you In addition to in-classroom training, you will be mentored to learn all you need to know to become an Xeikon equipment expert. Training ramp up time is 3 to 4 months and during this time you will travel side by side with other experienced Xeikon Technicians. They will show you the ropes.


We are currently hiring Field Service Technicians at Philadelphia, PA. (travel all over the US).

  • Communicates with customers on all call activities up to and including scheduled arrival time, scheduled calls, and any deviation that may have occurred.
  • Troubleshoot and diagnose failures, execute repairs at the customer site.
  • Completes repairs within standard guidelines as set by the company: repair time, quality of repairs, amount of rework, quantity of repairs, labor efficiency and other measures
  • Maintain a parts inventory and ship back parts, when necessary, at the end of service calls
  • Provide status online during the day including updating service call activity and keeping management aware of any issues requiring additional attention
  • Participation is special projects as requested


Requirements

  • Degree or certification in electrical engineering or technical field is a plus
  • Strong mechanical, electrical, and computer skills is a must
  • Previous field experience and familiarity with "road warrior" travel is helpful
  • Willingness to travel 80+% of the time with little notice is required, in this position you should not expect to be home Monday-Friday and should have the flexibility to work on call including weekends
  • Knowledge of the printing industry is a plus
  • Excellent organizational, leadership, interpersonal, and computer skills
  • Ability to regularly lifts and/or move up to 25 lbs. and to frequently lift or move up to 50 lbs., and occasionally move more than 100 lbs.


We offer a competitive hourly rate and overtime (including travel time). We have a comprehensive benefit package which includes,

  • Medical, dental, and vision insurance
  • Short-and Long-term Disability
  • 401(k)
  • Paid time off


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