Chief of Staff

2 weeks ago

Boston, United States CITIZENS HOUSING & PLANNING Full time

Executive Office of Housing and Livable Communities (EOHLC) is seeking a Chief of Staff of Housing Stabilization in the Division of Housing Stabilization (DHS)

AGENCY MISSION:

The Executive Office of Housing and Livable Communities (EOHLC) is charged with creating more homes in Massachusetts and lowering housing costs for residents. The mission of the Division of Housing Stabilization (DHS) is to ensure that homelessness is rare, brief, and non-recurring.

The Chief of Staff of Housing Stabilization (hereinafter known as “the DHS Chief of Staff”) will serve as a trusted advisor to the Undersecretary of Housing Stabilization, acting as a sounding board for decisions and helping to manage the flow of information and priorities within the Division. The role requires ensuring that all parts of the Division are aligned with the strategic goals and implementing systems for tracking progress on key initiatives.

DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE):

  • Works with the Undersecretary of Housing Stabilization and other DHS senior leaders to develop and implement policy and program changes.
  • Conducts research and analysis, preparing reports and presentations, and facilitates internal and external stakeholder feedback and input.
  • Supports in providing guidance on key metrics that drive the Division’s performance and efficiency.
  • Helps set the vision for ways to facilitate change and communication within the DHS programs.
  • Oversees the daily operations of the Division of Housing Stabilization.
  • Manages the flow of information within the Division, coordinating with other EOHLC Divisions.
  • Implements and manages systems for tracking progress on key initiatives.
  • Supports the resolution of escalated issues or conflicts that may arise within or across the teams.

3. Staff Learning and Development:

  • Oversees the training efforts across the Division of Housing Stabilization.
  • The training unit develops and delivers curricula on relevant topics.
  • Ensures that the training unit aligns with the strategic goals and priorities of the individual programs.

4. Communication:

  • Coordinates and communicates with external stakeholders to ensure effective collaboration.
  • Builds and maintains positive relationships with service providers.

5. Monitoring and Evaluation:

  • Monitors and evaluates the program's outcomes and impacts.
  • Designs and implements performance management systems and tools.

6. Examples of Other Duties:

  • Schedules and coordinates meetings with internal and external stakeholders.
  • Participates in special projects, committees, or task forces.

PREFERRED QUALIFICATIONS:

  • Proven experience in leadership roles within the public sector.
  • Experience working with State and Federal programs.
  • Exceptional organizational skills.
  • Exceptional communication and interpersonal skills.
  • Strategic thinker with the ability to analyze complex issues.

QUALIFICATIONS:

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) six (6) years of professional experience in relevant fields, with (B) at least two (2) years in a supervisory or managerial capacity.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits.

An Equal Opportunity / Affirmative Action Employer.

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