KTek Resourcing | Technical Support Specialist | jacksonville, fl
2 weeks ago
Technical Support
Location: Jacksonville, Whiting Field, FL (Onsite)
Fulltime
Required Qualifications:
- 2-3 years of experience Technical Support or equivalent experience.
- Excellent team skills, must be thorough, must have excellent communications skills, written and verbal
- Demonstrate initiative and be results oriented with flexibility and tenacity
- Demonstrate the ability to continuously adjust priorities to reflect changing circumstances
- Ability to work in a dynamic cross-organizational team environment
- Strong dedication to provide quality customer service
- Effective problem-solving skills and inherent decision-making ability
- Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue
- Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager
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