KTek Resourcing | Technical Support Specialist | jacksonville, fl

2 weeks ago


jacksonville, United States KTek Resourcing Full time

Technical Support

Location: Jacksonville, Whiting Field, FL (Onsite)

Fulltime

Required Qualifications:

  • 2-3 years of experience Technical Support or equivalent experience.
  • Excellent team skills, must be thorough, must have excellent communications skills, written and verbal
  • Demonstrate initiative and be results oriented with flexibility and tenacity
  • Demonstrate the ability to continuously adjust priorities to reflect changing circumstances
  • Ability to work in a dynamic cross-organizational team environment
  • Strong dedication to provide quality customer service
  • Effective problem-solving skills and inherent decision-making ability
  • Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue
  • Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager


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