Maintenance Clerk

Perform general administrative office work to support the Maintenance Department, including answering telephones, compiling work order requests, and maintaining files and logs.

ESSENTIAL JOB FUNCTIONS

• Answer and document all pertinent call information. Ensure lines are kept open and available for resident requests.

• Accept incoming resident calls and complete computerized work orders

• Compile and dispatch work order requests to maintenance staff

• Edit and maintain work order files

• Responsible for the maintenance of multi-building access control, including residents, visitors, and contractors

• Train new and temporary staff on duties including answering telephones and entering work order requests in the computer

• Maintain the logs for pest control, fire and medical alarms, telephone, visitor and snow removal

• Provide administrative support for the Maintenance Director and the department

• Secure office and office equipment at the end of each day

KNOWLEDGE, SKILLS & ABILITIES

• 1-2 years of administrative experience, preferably in the field of maintenance

• General computer proficiency and experience with Microsoft Office Suite, Google WorkSpace

• Fluent in English. Fluency in Russian and Chinese is preferred

2LIFE COMMUNITIES provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age.

2Life Communities owns and operates over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston. With another 210 apartments under construction and more in planning, we expect to add another 600-700 units within the next several years as we complete projects in active planning and construction phases.

BENEFITS AND MORE

We offer a very rich benefit plan which for individuals adds 27% on top of the base pay and over 30% for employee +1 and families. Our rewards program includes but not limited to:

• Robust medical and dental plan

• Vision

• Employer-paid life and AD&D, STD, and LTD insurance

• 401(k) plan

• Paid vacation

• Paid holidays

• 2 floating holidays

• Pet insurance

• And more

The above statements intend to describe the general nature and level of work performed by people assigned to do this job. The above does not intend to be an exhaustive list of all responsibilities and duties required.

We desire to build and cultivate an inclusive environment that brings together a diverse workforce with unique experiences, backgrounds, talents, and perspectives.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.