Supervisor

1 month ago


Glendale, United States JVS SoCal Full time
Job DescriptionJob DescriptionDescription:

Program Description: REAS assists refugees to adjust and adapt to the American Workplace, learn English, and ultimately achieve self-sufficiency. This program is designed to provide employment and training services for eligible refugees residing in Los Angeles County less than five (5) years. Job Description and Duties:


Oversees activities of REAS Contract requirements, assists with resolution of issues related to service delivery and raised by DPSS Contract Monitors. Conduct weekly/monthly all staff meetings. Prepares weekly/monthly reports. Ensures effective program coordination with the County, problem resolution, and teamwork. Trains team on new County policies and directives, develops and maintains outstanding relations with the County staff, public and nonprofit entities, community organizations and business community. Meets all standards established for this position as outlined in the performance criteria including the ability to demonstrate exemplary business and professional insight and good judgment and meet program performance goals. Assist in preparing monthly invoices. Assist with managing and increasing participation rates for a small cohort of Services for Older Refugees. Collaborates with HR and Fiscal Accountant. Responsible for the quality of REAS services delivered by the entire contractors’ team. Reports to the REAS Program Manager, performs other duties as the program requires or assigned by management.

Requirements:

Experience in team building, supervising team of case management or employment staff; strong management skills including motivating team members, problem solving, ability to hire and terminate as needed, coach team members/give feedback, develop performance strategies, and experience in business, education, social services agency and/or serving as community group liaison; Proficient in Microsoft Office suite, strong communication and business writing skills.


Physical Requirements:

Must be able to operate standard office equipment, must be able to travel to different locations including main office and El Monte and ability to travel to all suboffices Palmdale, South LA, Inglewood, West Hollywood and Mid-Wilshire. Will work in business and classroom setting.


Education / Certification / Licensure

AA or BA degree from an accredited college, MA or MS Degree preferred; two years employment counseling experience in the Los Angeles County GAIN program, one year of which must have been as a GAIN Services Worker; or an AA degree and two years of experience as a GAIN Services Coordinator.

Preferred

Bi-lingual with a minimum of 2 years of experience working in refugee employment services, job development, placement, refugee social services and/or employment counseling.


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