Dental Treatment Coordinator

Webster Dental Care has delivered the highest level of patient service for over 47 years. Headquartered in the River North neighborhood in Chicago, Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster Dental Care, we pursue excellence through continuing education, personal and team growth, and mastering leading-edge technology

Position: Dental Treatment Coordinator

ORG Type: Administrative

Reports to: Practice Manager

FLSA Status: Non-Exempt

Date: November 2023

Core Competencies

• Exceptional personal and professional customer service
• Effective communication and interpersonal skills
• Accurate attention to detail and organization

Job Description: Dental Treatment Coordinator

We are looking for a skilled Dental Treatment Coordinator to join our team. The ideal candidate is an excellent communicator with a passion for helping patients achieve their oral health goals. In this role, you will be responsible for guiding patients through the treatment process, from initial consultation to post-treatment follow-up.

Responsibilities:

- Meet with patients to discuss treatment plans and financial options

- Coordinate patient care with dental providers and specialists as needed

- Track patient progress and follow up with patients as needed

- Answer patient questions and address concerns about treatment

- Schedule appointments and manage patient records

- Maintain accurate billing and insurance records

- Ensure a high level of patient satisfaction and positive experience

- High school diploma or equivalent

- Previous experience in a dental office or healthcare setting preferred

- Strong communication and interpersonal skills

- Excellent organizational and time-management skills

- Ability to work effectively in a team environment

- Proficiency in dental software and Microsoft Office

- Knowledge of dental terminology, procedures, and insurance billing codes

If you are a motivated and compassionate individual with a commitment to delivering exceptional patient care, we encourage you to apply for this exciting opportunity.