Regional Director of Resident Care Services

2 months ago

Dallas, United States Discovery Senior Living Full time
Job DescriptionJob Description

About Discovery Senior Living

Discovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. With over 250 communities in nearly 40states, and 15,000 dedicated employees, Discovery Senior Living, with multiplenational brands, is one the largest and fastest growing senior living companiesin the United States. Recognized as a Great Place to Work, Discovery continuesits rapid growth trajectory to lead the industry in providing desirablecommunities and exceptional lifestyle and value for our residents all whileretaining our family-first culture. We’re a 30-year-old innovative company witha rich history of delivering exceptional service and quality care in desirable,enriching residential environments.

Discovery Senior Living is hiring a Regional Director of Resident Care Services - RN - to help support our communities in Texas.

As Regional Director of Resident Care, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Responsible for Heath and Wellness at each community within the company communities. This position assumes a primary role in ensuring that the communities are compliant with State and Federal Regulations.

Responsibilities:

  • Implements policies and procedures for Clinical Services in company communities. Monitors achievement of goals and objectives for the community clinical services departments consistent with established philosophy and standards of practice
  • Monitors the implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelines. Reviews new regulatory directives and implements changes as needed
  • Monitors Quality Improvement Process, Standards of Care, Weekly Wound Reports, etc. and reports them to the VP of Operations
  • Reviews and instigates resident complaints/Hotline Complaints as directed by the VP of Operations. Ensures compliance with resident rights policies and works to resolve resident grievances
  • Conducts compliance surveys at communities. Assist in coordinating actions plans to minimize liability and risks as a result of compliance surveys
  • Participates in State and Federal surveys and compliance investigations
  • Supports and follows up with communities in identifying trends and assists in the development of corrective action plans and troubleshooting resolutions. Reports findings of State and Federal surveys to the VP of Operations and Regional Operations Leader.
  • Gathers performance improvements indicators and survey data to identify trends. Develops Plans of Corrective Actions with the Regional Operations Leader, Executive Directors and Director of Health and Wellness.
  • Schedules periodic site visits to provide supervision, clinical expertise, ensure communication, and to monitor the overall operation the clinical services department. Conducts facility reviews based on operational needs, changes in management and commitment to regulatory compliance
  • Reviews all potential move-outs due to level of care concerns prior to any notifications provided. Reviews all potential move-in denials prior to any communication with prospective resident or family member
  • Provide in-service training and orientation to community staff regarding survey process, risk management, corporate compliance, performance improvement, etc.
  • Attendance required at all meetings at the discretion of your Manager or Regional Supervisor
  • Must be computer literate, excellent working knowledge of all pertinent software
  • Responsible for timely information reporting
  • Must stay in compliance with all state, federal, and government agencies
  • Demonstrate respect and compassion in every interaction
  • Conduct oneself with the highest degree of honesty and integrity in every interaction
  • Demonstrate a passion for caring as evidenced by interaction with co-workers, residents, families, and visitors
  • Perform other duties as assigned
  • May be requested to serve as temporary Interim Director of Health and Wellness

Supervisory Responsibilities:

Provides supervision and guidance to community administrators and Director of Nursing staff and others as assigned to assure delivery of consistently high quality care to residents. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications:

  • Maintains current state license as a Professional Registered Nurse per state regulations
  • Experience in assisted living, home health or long term care industries
  • Ten (10) years’ experience as a Licensed Registered Nurse
  • Five (5) year nursing management experience

Benefits:

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V

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