Receptionist/Dispatcher

The Receptionist will greet, assist, and provide direction and information to prospective applicants, clients, visitors, and other guests of the organization. Reports to COO. 

Supervisory Responsibilities:

• None

Essential Functions

Duties/Responsibilities:

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Provides prospective employees with applications, takes copies of IDs, PILB Cards, etc.
• Sets interview appointments for applicants.
• Assists Scheduler with finding coverage for vacant shifts and confirming schedules.
• Performs administrative and clerical support tasks.
• Performs basic filing and recordkeeping.
• Other duties as assigned

Required Skills/Abilities:

   Must be available days, weekends and holidays.

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Professional appearance.
• Proficient computer skills.

Physical Requirements:

• Prolonged periods of sitting at a desk.
• Must be able to lift up to 50 pounds at times.
• Must be able to stand for long periods at times.